- Report: #906586
Report - Rebuttal - Arbitrate
Complaint Review: Christina cosmetics
Christina cosmeticsInternet United States of America
Christina cosmetics This company is a total ripoff! , Internet
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This Company is a fraud!
The phone number does not work and there is no email address! You can not leave a message. Therefore you have no way of canceling this auto renewal. I requested 365 days for cancellation hoping to get in touch with someone by then and they billed me prior to that date anyway. I will file a dispute with my bank and speak with my employer who is an
attorney as he may be interested in suing this company for its deceptive and dishonest practices as I see thousands of online complaints! I am sure that a class action suit is warranted in this case. Beware! Do not buy anything from this company. It is unbelievable that this company is still in business and that they have been allowed to get away with this
for so long. I wish that I could give them 0 stars because the deserve that and jail because they are crooks!
UPDATE! I finally spoke with someone at this company and they said that my subscription was finally cancelled. I was not notified of this. I did finally get a voicemail to leave a message after my 100th phone call. Then I was informed that you are automatically enrolled in auto-renewal after 90 days and then you have the option to extend the deliveries. I
explained that I want to cancel and do not want any more product and she said that the renewal does not offer a money back guarantee and that they may be able to convert my purchase to a one time for 59.99. I am so amazed that these crooks are allowed to do this. So basically I will not get my money back after you take $20 additional dollars for the
one-time fee and shipping and handling. She also thought she had me on hold when I was speaking with her and she was explaining to the head crook (I guess) that I am one of the ones who posted a negative review online. Then she hung up on me and called back to say that we were disconnected and that her supervisor (head crook) was in a meeting.
After I just heard her talking to her. This is intentional fraud.
They are fully aware of what they are doing because they obviously scour the web looking for negative posts to try and answer or to have them removed to make it look like they care. If you have time to check for negative reviews rather than take care of your customers that is an issue in itself. No worries though. I have no intention of letting this go. Its only $40 but it is my $40 and I am sure that they have de-frauded a lot of their hard working citizens out of there money. I will be speaking with the managing attorney first thing tomorrow and reporting them to every news outlet and online source I can find. If it is left up to me, you will be out of business by the end of the year.Update as of 7.3.2012. Funny how they took so long to respond but I have still not received a refund. I sent several requests to cancel. I am still waiting on my refund. I have yet to hear anything regarding that but you take the time to reply online to try to save the reputation of this farce of a business. My attorney is currently looking into this company and their fraudulent practices to see what the best option to take.
This report was posted on Ripoff Report on 07/03/2012 11:59 PM and is a permanent record located here: http://www.ripoffreport.com/r/Christina-cosmetics/internet/Christina-cosmetics-This-company-is-a-total-ripoff-Internet-906586. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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