I am furious. I have a 2008 Dodge Avenger which was purchased brand new in 2008. I pay $477.06 per month for my car payment. At 38,000 miles I noticed Blisters on my spoiler and white dots starting to appear on my car. I have the expensive "pay extra for me" Inferno Red Metallic Paint. Almost $500 additional on my sticker. When I noticed the blistering I took it to the local dealership assigned to take care of us Dodge owners since they closed down the dealership I bought the car from. I had the standard 3 year 36,000 mile factory warranty and also purchased the Chrysler Extended Warranty from Chrysler that is supposed to be "bumper to bumper" for 5 years or 60,000 miles.
Long story short after several attempts at the dealership complaining about the paint, they tried to tell me the spoiler was after market (It is on my original window sticker and was factory installed). Anyway they (the Jeep dealership) sent me to their body shop manager who inspected my paint and pointed out to me this rash looking thing that is all over my entire car. He said it's a factory defect in the paint and everywhere this rash looking stuff is will eventually do the same thing as the paint on my spoiler.
Further the front of my hood appears to be rusting under the paint and that is raised up and blistering. All of this information is supposed to have been passed along to the Chrysler Representative that was supposed to be calling me over a month ago. I now have 42,000 miles on my car and I haven't traveled anywhere but local and still no call from Chrysler. My entire car needs to be repainted. I have 3 years of payments left on the car still owing over $14,000.00. I am getting the run around and no response or yes'd to death.
I came home one day to a voice mail with a garbled name and the only two words I made out of the entire message was Dodge and then a couple of seconds paint. No Name No Number to call back. I went back to the dealer 2 weeks ago he said I will get right on it and have them call you, I am still waiting for that call. We also own a Dodge Dakota Extended Cab pick up truck that my son purchased in 2005 it is a 2001 and was already missing most of the top coat on the hood when he bought it. So that was only 4 years old and completely peeled from the hood and around the top of the bed when my son purchased it. We bought the truck from my son to pull my husband's boat.
Obviously this is not a new problem to Chrysler/Dodge as I found 34 pages of complaints about the paint on line. There are also 34 complaints about the 2008 Dodge Avenger (Paint Issues). The dealer told me he can replace my hood and paint it without authorization from Chrysler because the hood is aluminum and they are having problems with them pitting and rusting from underneath and that Chrysler has admitted this issue. But my entire car is starting to peel, what am I supposed to do. I take excellent care of my car it has never been to a car wash with brushes my husband uses top of the line car wash soap and have even bought the Mopar car wash and wax products.
I WANT MY CAR PAINTED FROM TOP TO BOTTOM, I HAVE WAY TOO MUCH TIME LEFT ON MY LOAN AND HAVE SACRIFICED FOR THE PAST 3 YEARS PAYING IT AS IT IS BECAUSE I WANTED A NICE CAR. I AM ON SOCIAL SECURITY DISABILITY AND ONLY RECEIVE $954 A MONTH AND $477.06 OF THAT GOES TO PAY FOR THIS CAR. I am sick of being ignored and getting no response I am not going to go away, I don't know if Lawyers in Florida do products liability cases on a contingency basis but I am going to find out.
If not I will try and get a class action lawsuit going through the internet. If the press is interested that would be great also. This is so wrong, they should not be allowed to do this and then not own up to their responsibility. They want top dollar for their vehicles and they get it, and yet when there are any issues such as mine they act like you do not exist. Anyone willing to help me please feel free to call me at the above number or e-mail me at the above address. Somehow I am going to make them listen to me and fix this.