• Report: #1025594

Complaint Review: Chrysler Jeep Dodge City Of McKinney

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  • Submitted: Fri, March 08, 2013
  • Updated: Fri, March 08, 2013

  • Reported By: Matthew — Princeton Texas U.S.A.
Chrysler Jeep Dodge City Of McKinney
700 S Central Expy McKinney,TX75070-3834 McKinney, Texas United States of America

Chrysler Jeep Dodge City Of McKinney Sold me a vechicle that had a lifetime warrenty and didn't give me all of the info on how to service the van McKinney, Texas

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I purchased a van from Chrysler Jeep Dodge City Of McKinney and was told it came with a life time warranty from WARRANTY FOREVER. I was told all I need to do was keep all service records of serve performed on car, and make sure it is an ASC certified shop.

Today I took the van to the dealership for a problem, and they informed me that the lifetime warranty is void due to the fact I had not brought the van to them for all of the service. They asked if I had called Warranty Forever to have them approve the service at an alternative place.

I was told that I should have been given a green book that tells me all of the details of the warranty and to record service history in. I was never given the green book.




This report was posted on Ripoff Report on 03/08/2013 11:13 AM and is a permanent record located here: http://www.ripoffreport.com/r/Chrysler-Jeep-Dodge-City-Of-McKinney/McKinney-Texas-75070/Chrysler-Jeep-Dodge-City-Of-McKinney-Sold-me-a-vechicle-that-had-a-lifetime-warrenty-and-1025594. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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