- Report: #1059475
Report - Rebuttal - Arbitrate
Complaint Review: Chubb Insurance
Chubb Insurance Chubb Insurance Deserves an "F" Rating Warren New Jersey
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Chubb Insurance deserves an "F" Rating.
They took our yearly insurance payments, and cashed our checks.
We did not have a claim until 2007 when a totally corrupted and unintelligent [and untrained] Insurance Broker called "BK International" badly advised us after our house was severely damaged by a rogue "Builder" who was totally licensed in the State of Connecticut [easy to do-- no test whatsoever] but had no previous complaints. However, he stole $295,000 from us, and left us with a home that was unlivable and condemned with every imaginable piece of our renovation needing to be torn out and re-done.
We paid to have the entire disaster re-done by several other smaller builders who were available during the "boom" time. We paid more than another $300,000 out of pocket to repair the violations and dangerous and unskilled practices of the rogue builder.
The BK International "Broker" told us to just make a claim against our own policy to be reimbursed. We questioned this strategy and asked if this would reflect negatively as we had been insured with Chubb for more than 5 years.
The ridiculously stupid Broker told us it would be fine, and this would save us from having to chase after the bad "builders" insurance carrier.
A horrible piece of advice. This broker was the single most wretched and stupid woman alive.
When we got a letter from Chubb telling us some silly excuse for "dropping" our policy with them soon after the claim was made.... we called the Broker and questioned her bad advice.
She laughed in the phone [no kidding] like Satan himself. Took no responsibility.
We called Chubb and got transferred to one Bureaucrat after the next. No responsibility. Called the Adjuster, who was argumentative, disrespectful, and totally unprofessional. Got nowhere.
Chubb is an "F" company that masquerades, much like AIG did before their much publicized fall, as though they deserve the "A+" rating.
But I was a Commercial Lines Broker many years ago, and I can tell you that ALL of the 'back room' deals and ratings are made on the Golf Course!
When we complained about already being victimized by a rogue builder, then financing all of the repairs ourselves, then being unethically and mysteriously dumped by Chubb as a way to escape paying us back.... this is all totally outrageous and heinous behaviour.
Chubb MUST BE revealed for the rogue, unethical, corrupted, and monolithic maze that is has become.
DO NOT pay Chubb for any insurance. They are NOT the A rated company that they advertise to be.
Instead, my advice is to look for a very solid "Mutual" company and DO NOT go through a Broker. They are a bunch of Idiots! Instead, insure yourself directly via a Mutual Company.
Save yourself and protect yourself from this corrupted, overgrown Monster called the insurance industry.
This report was posted on Ripoff Report on 06/15/2013 07:39 PM and is a permanent record located here: http://www.ripoffreport.com/r/Chubb-Insurance/Warren-New-Jersey/Chubb-Insurance-Chubb-Insurance-Deserves-an-F-Rating-Warren-New-Jersey-1059475. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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