- Report: #871679
Complaint Review: Ciba Vison
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| Ciba Vison PO Box 414377
Kansas City, Missouri United States of America |
|
Ciba Vison Rebate Rip-Off Kansas City, Missouri
*UPDATE Employee: Call CIBA back....
*Author of original report: Ciba is still wrong
*Consumer Suggestion: Hmm
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I was supposed to get a $20.00 rebate for my purchase but now they say it is only good for "first-time" purchaser. No where was this stated when I was buying them.
This report was posted on Ripoff Report on 04/21/2012 08:54 AM and is a permanent record located here: http://www.ripoffreport.com/r/Ciba-Vison/Kansas-City-Missouri-64141/Ciba-Vison-Rebate-Rip-Off-Kansas-City-Missouri-871679. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 UPDATE Employee
Call CIBA back....
AUTHOR: Ciba Rep - (United States of America)
SUBMITTED: Tuesday, September 25, 2012
#2 Author of original report
Ciba is still wrong
AUTHOR: Michael - (United States of America)
SUBMITTED: Sunday, April 22, 2012
#3 Consumer Suggestion
Hmm
AUTHOR: Nicole - (United States of America)
SUBMITTED: Sunday, April 22, 2012
I am the manager of an optometry office, and I'm familiar with most of the current rebates. Unfortunately, a lot of offices don't tell you things like this. They tell you "Oh, you can get $60 back if you order an annual supply of this lens!" but they don't tell you things like that, it's good for new wearers only or any other nuances.
If you're referring to the online rebate, I'm reading it right now and it clearly states under the terms and conditions:
"Offer is not valid in combination with any other offer or rebate. Only new wearers to the brand are eligible for the fitting rebate. Allow 6-8 weeks for redemption."
Have you tried contacting Ciba? In all honesty, the only way they know that you are not a new wearer is if you've submitted rebates for that same lens before. If you have, they won't budge. Sorry about the trouble you're having. It stinks for sure.
