• Report: #351726

Complaint Review: Cicket

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  • Submitted: Tue, July 15, 2008
  • Updated: Tue, July 22, 2008

  • Reported By:Pittsbugh Pennsylvania
Cicket
Mycicket.com Pittsburgh, Pennsylvania U.S.A.

Cicket Rip Off Pittsburgh Pennsylvania

*Consumer Suggestion: Response to:Cicket Rip Off Pittsburgh Pennsylvania

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I Called Cricket on 7/15/2009 because I had a 15 dollar reinstallment fee on my bill. I called cricket prior to this day, 2 days in a row and was on hold for at Least 45 min. to the point where i got tied of holding and hung up.

I finally got through on 6/15 after 35 min. of holding and spoke to a rep on the phone by the name of Tristin bage #3583 he asked me to hold , he got back on the phone an stated this was a late fee, I said a Late FEE he said yes, I told him i been with cricket since they opened, loger than he probly worked there and I never received a Fee for being late.

I told him I know about a fee for your service's beining disconnected. but not being late. I then ask to seak to a supervisor, which i spoke to guy by the name of Kewuan badge # 3583 he checked and told me it was for my phone being disconnected.

I told him My phone was shut off in June for a convience store not posting my traction that same day. I asked how can I be charged for that due to an authrozied payment center not posting my traction that same day. I asked how can yu authorize people to accept payments we lead to believe that when we give these people our money they will post them that day.

I told him I called and gave the rep the information and conformation number on the receipt that wasn't in the system yet, and how would i have had that information if i didnt pay the bill. He said I need to find my receipt and go to full cricket store so they can remove it. He stated if i dont find it then there is nothing they can do.

Lina
Pittsbugh, Pennsylvania
U.S.A.

This report was posted on Ripoff Report on 07/15/2008 06:25 PM and is a permanent record located here: http://www.ripoffreport.com/r/Cicket/Pittsburgh-Pennsylvania-15147/Cicket-Rip-Off-Pittsburgh-Pennsylvania-351726. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Suggestion

Response to:Cicket Rip Off Pittsburgh Pennsylvania

AUTHOR: Katman - (U.S.A.)

I had similar problems Even though I had signed for auto pay from my checking account the day I signed up with Cricket. Took four months of late charges to get them to finally take my money automatically. Meanwhile they never refunded the money they STOLE from me.

I was threatened by one company rep that he was going to call the police because
I told him "I was tired of this SHIT for the past 4 months". I told him don't bother,
went outside and called the police myself. Told them what happened then called
the company's 800 # with the name of the rep and that I had called the police after being threatened by the rep. They apologized BUT never refunded my STOLEN
money.

I would file a police report on the vendor who did not file the transaction and that
it cost you money (although small; IF you went in and stole a $15 item they would
have YOU arrested, don't forget!). Then I'd call the company back and tell them
their vendor was reported to the police.

BTW I was also working for the city of Pittsburgh when it happened to me.
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