- Report: #1171603
Report - Rebuttal - Arbitrate
Complaint Review: Cigars International Inc.
Cigars International Inc.1911 Spillman Dr. Bethlehem, Pennsylvania USA
Cigars International Inc. Unprofessional & Dishonest Bethlehem Pennsylvania
*REBUTTAL Owner of company: Our failure
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I ordered a large number of cigars and followed their shipping policies to a T. They did not ship as expected. I had a timeline to meet so I called them and requested that they upgrade shipping to overnight due to their screw up. They were extremely rude and they committed to upgrade shipping at no charge to make it right. Sirprise, they did not and nothing arrived. Calling them resulted in more unprofessional and rude responses. This company is a SCAM in my opinion.
This report was posted on Ripoff Report on 08/22/2014 09:58 AM and is a permanent record located here: http://www.ripoffreport.com/r/Cigars-International-Inc/Bethlehem-Pennsylvania-18015/Cigars-International-Inc-Unprofessional-Dishonest-Bethlehem-Pennsylvania-1171603. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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