- Report: #835488
Report - Rebuttal - Arbitrate
Complaint Review: Cincinnati Bell
Cincinnati Bell201 E 4th St Internet United States of America
Cincinnati Bell I was charged for Highspeed internet only to find out by two of Cin Bells agents that I can not be delivered Highspeed in my area. Internet
*Author of original report: Bottom Feeders Attack
*Author of original report: Takes my money and still turns me over to collectins
*UPDATE Employee: Help from Cincinnati Bell
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I was told that they would esculate the request and was finally given a date that a tech would come out at the end of 15 or 16 days. No one showed up. When I switched service provider an employee of Cincinnati Bell told me...you didn't give us a chance to correct it.. I think that over two weeks is plenty enough time and then to not bother making the appointed date. The BBB was no help at all. It appears that CinBell has the power to decide and everyone else cowers down to them. I have dates and supervisors names.
I have my company witness to the lack of Customer Service. I was then given an answer from Cin Bell that I did not apply for a busness account. It is not needed for a part time work at home agent. They just wanted to stiff me out of more money. I asked for a discounted last bill due to their install man ruining the wall of my house and the non serive for over half the month.. They took off a grand total of 3.00. I do not recommend this company for service at all. I will continue to tell everyone I know how crooked they are. Each Manager lied to me and in the end.. although CinBell records their calls.. they did not bother to look into the issues at all.
This report was posted on Ripoff Report on 02/07/2012 02:48 PM and is a permanent record located here: http://www.ripoffreport.com/r/Cincinnati-Bell/internet/Cincinnati-Bell-I-was-charged-for-Highspeed-internet-only-to-find-out-by-two-of-Cin-Bells-835488. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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