- Report: #256310
Report - Rebuttal - Arbitrate
Complaint Review: Cingular - At&t Kiosk In Paramus Park Mall, Paramus NJ
Cingular - At&t Kiosk In Paramus Park Mall, Paramus NJ700 Paramus Park Paramus, New York U.S.A.
Cingular Kiosk In Paramus Park Mall, Paramus NJCingular - At&t Kiosk In Paramus Park Mall, Paramus NJ kiosk, cingular, mobile phone, cell phone, AT&T, Paramus Park, Mall, t-mobile, verizon, buy phone, retail price Ripoff aramus New York
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I went back 4 days later, (I really wanted the phone and didn't want to wait for it to be shipped.) When I got there, I couldn't believe that the price had went up another $100 dollars ($454) I thought it may be a mistake, so questioned the guy explaining that I was there a few days before and the phone was cheaper. He insisted that I was not being truthful, but he would give me a discount and only charge me $400 for the phone. (still $50 higher than the price 4 days prior.) I pressed the issue, and after the woman he was helping walked away, (probably because I was expressing to him that he was ripping people off) he then pointed to another piece of paper and told me that was the phone price. That paper only listed the with contract price (which was $329 - remember I just purchased the same phone and plan online for $99.) He told me that if I wanted it retail I would have to pay $454. (didn't he just tell me $400?) So then I expressed that his contract price was out of line in comparison to the online price. He said he didn't care and that, that was the phone price. I expressed that he was ripping people off. He again said, "thats the price of the phone."
So to make a short point out of a long story...someone is going to shop at that kiosk and get ripped off big time. The kiosk doesn't have a name, it just has Cingular, AT&T signs, so I would imagine many would think they are dealing with the big company and trust the pricing. Ripping someone of by $50 or $60 is not nice, but $100 is a little out of line, $150 is dispicable, and $200 is enough to make me sick. In this story...with all the different price quotes...I would have been ripped off by each of those figures.
Oh, and I did get the phone. I ordered it from the company and actually paid only $199 for it. It was also the easiest phone transaction ever.
Cingular/AT&T company gets two thumbs up...they are great. That Paramus Park Mall kiosk however isn't even worth the energy it would take to lift my thumb.
Airmont, New York
This report was posted on Ripoff Report on 06/22/2007 08:40 PM and is a permanent record located here: http://www.ripoffreport.com/r/Cingular-Att-Kiosk-In-Paramus-Park-Mall-Paramus-NJ/Paramus-New-York-07652/Cingular-Kiosk-In-Paramus-Park-Mall-Paramus-NJCingular-Att-Kiosk-In-Paramus-Park-Mall-256310. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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