• Report: #281183

Complaint Review: Cingular Wireless / AT&T

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  • Submitted: Fri, October 26, 2007
  • Updated: Wed, February 27, 2008

  • Reported By:San Pedro California
Cingular Wireless / AT&T
PO Box 5223 Young America, Minnesota U.S.A.

Cingular Wireless / AT&T Wireless Withholding Our Rebates Young America Minnesota

*Consumer Comment: Mutual agreement

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We purchased two Palm Treo phones and one Samsung phone in mid-March 2007. We submitted all required information, proofs of purchase, receipts, etc. via certified mail. This information was received by Cingular/AT&T in late April.

The rebate form states that we should receive our rebates "within 10-12 weeks after. . . rebate request has been received and verified." To date, we have not received any rebates. When we contacted customer service, we were told we should have our rebates "in about one week". This has been ongoing since late August.

It has been over 20 weeks and we still have not received our rebates. Where do we go from here? Customer service just keeps saying we will receive our rebates "in about one week".

Jen
San Pedro, California
U.S.A.

This report was posted on Ripoff Report on 10/26/2007 11:11 PM and is a permanent record located here: http://www.ripoffreport.com/r/Cingular-Wireless-ATT/Young-America-Minnesota-55558/Cingular-Wireless-ATT-Wireless-Withholding-Our-Rebates-Young-America-Minnesota-281183. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

Mutual agreement

AUTHOR: Annoyed_customer - (U.S.A.)

I've been a victim of this as well. I cannot express how frustrated and irrated I am. You purchase something and the offer tells you it comes with a rebate. So you like oh wow! That means it'll only cost this much "if" I get my rebate. You would think that would be easy. But no, you have to go through all these delays as if they were ever going to give you your rebate. Can anyone help us here?

here's mine

http://www.ripoffreport.com/update.asp?RipID=312584
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