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  • Report: #150494

Complaint Review: Cingular Wireless - At&T

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  • Submitted: Tue, July 19, 2005
  • Updated: Sat, August 27, 2005

  • Reported By: Lucille — Castro Valley, CA California U.S.A.
Cingular Wireless - At&T
Address Austin, Texas U.S.A.

Cingular Cingular Wireless ripoff Former AT@T Wireless customer, problem with my current AT&T phone, I was told that cingular no longer carried at&t equipment, and that if I wanted a new phone, I had to sign a new two year contract. I could not believe what I was hearing, Austin Texas

*UPDATE Employee: Cingular phones simply just don't work on ATT plans.

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Prior to the merger of Cingular and AT&T, Was very happy with AT&T, but now, I can, wait until my contract is over, in october, 2005, to take my phone number, and my business to another company.

I have a problem with my current AT&T phone, so I called my current wireless company (Cingular) asked to purchase a new phone.

to my surprised, I informed that I could not buy another phone, unless I sing another 2 year contract with cingular. without singing the contract, I could not buy a new phone.

Not only did Cingular want me to sign a new contract, my AT& T CONTRACT will no longer be valid. My current contract is 600 minutes,unlimited night & weekend... ($39.99+) my New Cingular Plan would be 450 minutes 3000 night and weekend, SAME PRICE, $39.99.
What a RIP-0ff!

Lucille
Castro Valley, CA, California
U.S.A.

This report was posted on Ripoff Report on 07/19/2005 11:59 PM and is a permanent record located here: http://www.ripoffreport.com/r/Cingular-Wireless-AtT/Austin-Texas/Cingular-Cingular-Wireless-ripoff-Former-ATT-Wireless-customer-problem-with-my-current-A-150494. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Cingular phones simply just don't work on ATT plans.

AUTHOR: Heather - (U.S.A.)

go to ebayw

hy not just buy an ATT phone off ebay? then u can continue your ATT contract and not have to deal with Cingular. Cingular bought ATT customers, not their plans or phones so if you want your same plan find an ATT phone that is compatable, Cingular phones simply just don't work on ATT plans.
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