Circle K Corner of university & saint Landry
Lafayette, Louisiana United States of America
Circle K Deceptive pricing/racism Lafayette, Louisiana
*Consumer Comment: Racism?
Went in cooler got beer with shelf tag of $6.99. Got to register and rung up at $8.99. Pointed out over charge and was told I was wrong brought clerk in cooler she removed $6.99 tag said it was wrong and underneath was tag for $7.99 was told still wrong and it is $8.99. I asked for dollar back and clerk didn't know how to refund.
I asked clerk to let manager know and I would discuss with mgmnt. Went back day or two later told manager and was told she was not present at the time so nothing she could do.
Went to circle k again this morning got 2'cups coffee and 1/2 gallon milk. Shelf price on milk $2.29 clerk rung up $2.99. Informed of error and once again told I was wrong asked for manager and was told not in. After arguing for a bit clerk went to back and I followed and sure enough there was manager.
Manager asked if I was there just to check tags and was told to get out of office and leave. I asked for corporate number and once again told to leave and laughed at. Manager told clerk to re-ring and refund difference after considerable time and clerk refused manager laughed. Finally refunded money and would not re-ring.
Any advice as to how to proceed with price switching and feeling of racism by being laughed at?
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