- Report: #563773
Complaint Review: Circuit City - Circuitcity.com
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| Circuit City - Circuitcity.com 7795 W Flagler Street, Miami, Florida 33144
Miami, Florida United States of America |
|
Circuit City - Circuitcity.com Abraheim.Al-Mudhi I placed an order on 12/23/09. As of 2/1/10 neither Circuit City nor the delivery company has any idea where my TV is, although they were able to deliver the Blu Ray DVD player and home theater system Miami, Florida
*UPDATE Employee: We apologize for the delay
*Author of original report: bait and switch
*REBUTTAL Owner of company: Refused Delivery
*UPDATE Employee: POD
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This report was posted on Ripoff Report on 02/02/2010 08:42 PM and is a permanent record located here: http://www.ripoffreport.com/r/Circuit-City-Circuitcitycom/Miami-Florida-33144/Circuit-City-Circuitcitycom-AbraheimAl-Mudhi-I-placed-an-order-on-122309-As-of-2-563773. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 UPDATE Employee
We apologize for the delay
AUTHOR: Abraheim a. - (U.S.A.)
SUBMITTED: Wednesday, March 24, 2010
We apologize for the inconvenience,
Your order was shipped and we handed the correct items to the trucking company to make the delivery of these products to you safely in a timely manner. Some where there may possibly been a mix up through the trucking company and you item was delayed/mis-routed. We have refunded you in full for the TV , and issued courier pickups to come and pickup the Bluray and Hometheatre system so they may be refunded in full back to warehouse.
Please let us know if there is anything else we may assist you with, feel free to contact me directly at :
800-955-1888 EXT 5384
Thank you
#2 Author of original report
bait and switch
AUTHOR: Alan - (United States of America)
SUBMITTED: Monday, March 22, 2010
#3 REBUTTAL Owner of company
Refused Delivery
AUTHOR: Tiger direct pat - (U.S.A.)
SUBMITTED: Monday, March 22, 2010
According to the trucking company your order was separated into 2 shipments. The Blue Ray Player and the Theater system were delivered first, and then they made an appointment and attempted delivery of the TV on Feb 2nd, which was refused at your delivery address.
We're sorry if the split shipment caused any inconvenience. If you'd like to also return the items you kept, please visit our website or call me directly at 800-955-1888 X 5384.
Thanks for the opportunity to serve you.
We apologize for the inconvenience,
As per our records, the order was delivered and signed for as per the POD from the shipping company AIT. (POD Proof of delivery form) we will look into this matter further please allow 3 business days for follow up.
Thank you
