• Report: #400940

Complaint Review: Circuit City , consumer Electronics

  • Submitted: Sat, December 13, 2008
  • Updated: Mon, December 15, 2008

  • Reported By:mamaroneck New York
Circuit City , consumer Electronics
9954 Mayland Drive Richmond, Virginia U.S.A.

Circuit City ,consumer Electronics Corporate Bullying Richmond Virginia

*UPDATE Employee: Help4u@circuitcity.com - Contact me for assistance

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recently I purchased a computer monitor which I never received. on 11/25/2008 I purchased the item online from circuit city. on 11/28/2008 fed-ex lost the package. C.C. was informed that the package was lost. C.C. told me I had to wait until 12/09 to make sure the package doesn't deliver, even though it was deemed lost by fed-ex.

12/09 C.C. told me I had to wait until 12/11 now to make sure the lost package doesn't deliver. 12/11 C.C. told me I had to wait until 12/12 to make sure that my package, which has been deemed lost for days already, does not deliver. 12/12 C.C. told me that a case manager has to review my case to make sure I qualify for re-shipment of my paid merchandise which was never received.

12/13 C.C told me I have to wait until monday, call back and then in 5-9 business days someone will review my case to see if I am allowed to get the monitor that has been paid for since 11/25/2008. C.C. has no intentions on sending me a replacement, they are trying to "make me go away". PLEASE HELP ME!!!

Joepucci187
mamaroneck, New York
U.S.A.

This report was posted on Ripoff Report on 12/13/2008 08:04 AM and is a permanent record located here: http://www.ripoffreport.com/r/Circuit-City-consumer-Electronics/Richmond-Virginia-23233/Circuit-City-consumer-Electronics-Corporate-Bullying-Richmond-Virginia-400940. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Help4u@circuitcity.com - Contact me for assistance

AUTHOR: Help4u@circuitcity.com - (U.S.A.)

I am sorry to hear about the problems that you have experienced with your recent order. I would like to assist you in getting this issue resolved. If you would like my assistance please feel free to email me at help4u@circuitcity.com. In the email please make sure to include your order number.
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