- Report: #394264
Report - Rebuttal - Arbitrate
Complaint Review: Circuit City
Circuit Citycurcitcity.com Johnson City, Tennessee U.S.A.
Circuit City my new laptop locked up, getting worse each time. curcitcity wont honor warranty, treated badly by manager. Johnson City Tennessee
*UPDATE Employee: you have a 1 year warranty through toshiba... not circuit city
*UPDATE Employee: Contact me for assistance
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it locked up more often in the next two weeks.i own a small company,and had my webmaster look at it.he scanned it ,and it had no virises or soft ware problems.this cost me a hundred bucks. he said it was a hard ware problem and would have to go to curcit city for warranty work . when i go to curcit city they say it is a toshiba problem . and they wont fix it under warranty.
i ask for a manager. after a while a kid came out,and said he was as good as it gets. he said for me to leave or he would call the police . i had no warranty.it was my problem.i have tried to contact toshiba with the number they gave me but after hours of being on automated hold i gave up . all the computers,fax ,printers and camaras in our offices came from curcit city.we have spent a lot of money with them . but i assure you after this treatment we will cheer them into bankrupcy.and spend where our money is more appreciated.
This report was posted on Ripoff Report on 11/23/2008 06:23 PM and is a permanent record located here: http://www.ripoffreport.com/r/Circuit-City/Johnson-City-Tennessee-37601/Circuit-City-my-new-laptop-locked-up-getting-worse-each-time-curcitcity-wont-honor-warra-394264. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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