Circuit City Thanksgiving rebates never received Richmond Virginia

I made a purchase of HP laptop with $150 mail-in-rebate. I did send all the documents for rebate and they did process my rebates and also I got a mail from them with confirmation number. Here is the mail....

On 1/22/09, notification@parago.com wrote:
Dear **** KANNAN,

Thank you for shopping at Circuit City. We have processed your $150 Rebate with Purchase of HP Notebook PC (G50108NR) at Circuit City. You can expect to receive your reward in the next 5-10 business days.

Your rebate tracking number is: 308885873

To check your status of other rebates, go to www.CCityrebates.com

Please be sure to keep a copy of your tracking number for future reference.

Sincerely,

The Rebate Team at Circuit City
................
When I checked the confirmation number on their website, it said that my check has been cut out and I will be getting it within 5 - 10 business days. I never received it, so i called them and they said I have to wait for 30 days. this one happened on February 15th. so I waited till Feb 22nd and called no one responded, it went to voice message and it was directing to a website. When I checked this message online, it is like my money is gone.

Mean time I visited the local store at that time they were running last 4 day sale and the customer service rep told me that they dont have any clue about the rebates - i have to report all issues online on their website - but nothing available to report the issue on their website. I dont know what to do. Please help me if some body received their amount from CCity on this rebates.

Kannan
Richmond, Virginia
U.S.A.