• Report: #16351

Complaint Review: Circuit City

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  • Submitted: Sat, March 09, 2002
  • Updated: Sat, March 09, 2002

  • Reported By:Savannah Ga
Circuit City
220 Eisenhower Dr. Savannah, Georgia U.S.A.
  • Phone: 912-353-7781
  • Web:
  • Category: Customer

Circuit City ripoff Savannah Georgia

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In September 2000 I purchased a Compaq computer for Circuit City along with an extended warranty. At this time the salesman stated that if anything was wrong with this warranty a repairperson would come to my residence to repair said computer so i purchased the warrenty at a cost of $319. When i connected the computer i discovered a static in the speaker. I contacted Circuit city and spoke with the CSM Alethia, she stated that she had a cpu on loan due in shortly when the cpu arrived she would me so that i would not be without a computer while mine was repaired. The cpu for the model requested was out-of-stock so i was sold the floor model at a discounted price I questioned both the salesman and manager whether there was anything wrong with the cpu if so i would choose another model they assure me nothing was wrong. As of this date nothing has been done to replace nor send out a repair the speaker even after repeated contacts with both the local store and headquarter. The problem is the plate on the back of the cpu is not secure resulting in a poor connection. Resolution of this problem would be greatly appreciated and would restore my faith and confidence in Circuit City I nolonger purchase anything from them, also when asked about their service I advise do not purchase computer from them.

Emma
Savannah, Georgia

This report was posted on Ripoff Report on 03/09/2002 12:00 AM and is a permanent record located here: http://www.ripoffreport.com/r/Circuit-City/Savannah-Georgia-31406/Circuit-City-ripoff-Savannah-Georgia-16351. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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