- Report: #838
Report - Rebuttal - Arbitrate
Complaint Review: Circuit City
Circuit CityVestal Parkway Vestal, New York U.S.A.
Circuit City and damaged merchandise
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refrigerator was boxed upon delivery. Upon removal of the
refrigertor, a dent of noticable size was discovered. The
understanding was we could have it returned or, contact the store and discuss a discount for the damaged item. We then noticed the strip the handle is on, was loose, due to breakage in the connecting piece. The store stated we could have $25.00 off the price of the appliance.
The next day, we found water that had dripped from the freezer into the refrigerator area. At this time, it appears the store is going to supply us with another refrigerator. Also, we did not receive our rebate with the duplicate sales slip which was needed to get the delivery cost back, which was advertised as free.
This report was posted on Ripoff Report on 10/11/1999 12:00 AM and is a permanent record located here: http://www.ripoffreport.com/r/Circuit-City/Vestal-New-York-13850/Circuit-City-and-damaged-merchandise-838. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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