• Report: #443562

Complaint Review: Circuit city

  • Submitted: Tue, April 14, 2009
  • Updated: Tue, April 14, 2009

  • Reported By:BRIARWOOD New York
Circuit city
Rego Park, New York U.S.A.

Circuit city and city assura does not honor the warranty. Rego Park New York

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I bought last year in circuit city a HP Pavillion Laptop and the price of the computer was $899.99 + tax. but I decided to buy a advantage proteccion Plan that I spend 350.00 more (1200 + dlls approximate) that this warranty cover a physical damage, what happen now? my computer was burned at the bottom and they sent to me a prepaid box and then they says that will send a replacement through tiger direct. I said "Yes" The thing is that they never mention that the replacement was refurbished.

I said I don't want it, but they can't cancel the order, days later a refurbished computer arrived my home, what it's the surprised???? the computer not working at all!!!!!! I called the city assure telling that the computer it's not working and they told me that I must call Tiger direct. I call Tiger Direct and takin a report of my claim and they told me that somebody will call me in the next two days, it was a week ago, today I'm waiting this call, I don't know what to do, I'm frustated. too many calls and any solution.


This report was posted on Ripoff Report on 04/14/2009 05:00 PM and is a permanent record located here: http://www.ripoffreport.com/r/Circuit-city/Rego-Park-New-York/Circuit-city-and-city-assura-does-not-honor-the-warranty-Rego-Park-New-York-443562. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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