• Report: #926551

Complaint Review: Cisco WebEx

  • Submitted: Mon, August 13, 2012
  • Updated: Mon, August 13, 2012

  • Reported By: Sadie''s Mom — Corydon Indiana United States of America
Cisco WebEx
Santa Clara, California United States of America

Cisco WebEx WebEx Sneaky, Disreputable, Money-Grubing Santa Clara, California

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Sneaky sales person added an "automatic" one year renewal on top of our 6-month commitment subscription. It was not caught, now we have paid for 18 months ($13,500!) that we didn't want and didn't use. They refused to reverse the charges.  Our company can't afford that kind of hit. We could have kept someone employed for that amount of money. WebEx doesn't care, they just want the money. 

The customer service and sales people talk through both sides of their mouths.  The prices are exorbitant and their customer service is non-existent. There aren't enough words in the English language (that can be printed) that conveys my feelings about WebEx! Don't trust them. RUN....don't walk....to GoToMeeting for well-functioning, honest, reputable, reasonable priced webinar and meeting services.

This report was posted on Ripoff Report on 08/13/2012 11:27 AM and is a permanent record located here: http://www.ripoffreport.com/r/Cisco-WebEx/Santa-Clara-California-/Cisco-WebEx-WebEx-Sneaky-Disreputable-Money-Grubing-Santa-Clara-California-926551. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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