- Report: #771701
Complaint Review: Cisco
| Cisco 121 Theory Drive
Irvine, California United States of America |
|
Cisco Linksys wireless I've purchased 4 Linksys routers in a 5.5 yr period-they break conveniently soon after exp'd warranty & the try to nab you for $29.99 smells like a scam to me? Irvine, California
*Consumer Comment: I'm an idiot too
*Consumer Comment: I Agree with the Complainant!
*Author of original report: Yes call me a fool for buying 4 Linksys Routers...
*Consumer Comment: You think?
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This report was posted on Ripoff Report on 08/31/2011 09:57 PM and is a permanent record located here: http://www.ripoffreport.com/r/Cisco/Irvine-California-92617/Cisco-Linksys-wireless-Ive-purchased-4-Linksys-routers-in-a-55-yr-period-they-break-con-771701. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 Consumer Comment
I'm an idiot too
AUTHOR: madasheck - (United States of America)
SUBMITTED: Friday, December 28, 2012
Well about an hour+ later Rogie called me back to make the purchase. In the mean time I look for the price that the new model would cost me other places. On linksys its 10dollars cheaper and would be here in two days instead of 7 to 10. I inform Rogie of this and she stated oh well thats how it works. I asked if they informed those that had filled out product registration were notified about the hardware problrm when they found out about it. She stated I needed top call consumer services and gave me a number to call, the same number I just called. For no where there either talked to Ella who didn't understand my questions and just wanted me to talk to tech support. Then supervisor Ace got on the phone and repeated the same thing and know what I wanted my answer 10% off the real prove and the real delivery. Needless to say I won't use them or any company associated with them, now or ever. Just Fyi
#2 Consumer Comment
I Agree with the Complainant!
AUTHOR: jcncnc - (United States of America)
SUBMITTED: Thursday, January 19, 2012
I too have had this exact same problem with the exact same router and with other Linksys/Cisco routers. However, I'd like to know how you got the darn thing to last a year! Mine usually start going out after a week or two.
And I totally understand why you'd by four or five over a five year period. I always think maybe I just got a bad one and the next one should be fine. After all how could they still be in business if all their routers were bad? Then you go to the store and sometimes it's the only brand they have... so you're kind of forced to buy it.
If you look on Amazon MANY people have had this exact same problem.
#3 Author of original report
Yes call me a fool for buying 4 Linksys Routers...
AUTHOR: Arizona - (United States of America)
SUBMITTED: Thursday, September 01, 2011
As a suggestion it may not be the brand it may be what you are doing. If $30 is enough for you to say you will just get a new router, perhaps you are buying a router that is too cheap. I'd be curious as to exactly what model you are having an issue with.
There is a difference between a $30-$50 router and a $80-$100 router, and some of the higher end ones will be $150+. If you are a heavy Internet user(Gaming, Streaming..) with multiple devices you may actually be "Burning Out" your router because of the use that the lower end routers can not handle.
Where you place it may also be a factor in this. If it is in a closed space it may be getting hotter than normal, thus causing it also burn out.

