- Report: #394153
Report - Rebuttal - Arbitrate
Complaint Review: Citbank - CitiMortgage
Citbank - CitiMortgagewww.citibank.com New York, New York U.S.A.
Citbank - CitiMortgage Full payment made to Citi before mortgage due date;not reporting them, reported me to collections, threats. New York New York
*Consumer Suggestion: Did you call and ask them first?
I got a letter today saying they are going to "accelerate" my foreclosure! Of course, I know that all my payments have been made!! I have bank records to back it up.
I called the hotline. The last reported date they received my payment was in September-the last month I paid the entire mortgage in one payment. I have made three payments since with October's two payments (which equal MORE than my mortgage) not being recorded, nor my payment in November. Keep in mind, my bank account was debited. That means, they have my money....have not recorded it and they are threatening me. Also....it is not like they have been "rejecting" the money and putting it back into my account.
I hate this company. It is no wonder they are failing. I hope they do at this point so another company can take over my mortgage.
Have anyone else had this issue? What do I do? Any legal attempt to take my house by them would back fire as I have proof they have accepted my money but I am still scared. How can a company do this?
This report was posted on Ripoff Report on 11/23/2008 09:37 AM and is a permanent record located here: http://www.ripoffreport.com/r/Citbank-CitiMortgage/New-York-New-York-10026/Citbank-CitiMortgage-Full-payment-made-to-Citi-before-mortgage-due-datenot-reporting-th-394153. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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