• Report: #238728

Complaint Review: Citbank

  • Submitted: Sat, March 10, 2007
  • Updated: Sat, March 10, 2007

  • Reported By:St Paul Minnesota
New York New York Nationwide U.S.A.
  • Phone: 877-681-9200
  • Web:
  • Category: Banks

Citbank Lower Interest rates and addtional fees have been added to accounts ripoff New York City New York

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

I applied for a Citibank checking and savings, The wesite promised no fees or monthly charges, a great interest rate and a $100 bonus for starting the accounts; I verified all information on the telephone with representatives and then with a supervisor. I am now being charged a $12.50 per month maintence fee, have not received the $100, and am not receiving the promised interest rate.

When I called and read the origninal agreement to them from the citibank website, I was told that my applications were done separately and in order to qualify, all needed to be done on a single application. I told them that I applied for both on the phone at the same time and gave them the name of the supervisor, Lionell, who accepted the application. The Citibank representative, told me it was not done correctly and wanted to know where Lionell worked? She sarcastically said she never heard of him and he could work in New York, Georgia, Atlanta, or India. She said I was misinformed and their was nothing she could do.

Citibank advertises great rates and incentives for their accounts but then does not honor them and blames the customer.

St Paul, Minnesota

This report was posted on Ripoff Report on 03/10/2007 06:49 AM and is a permanent record located here: http://www.ripoffreport.com/r/Citbank/nationwide/Citbank-Lower-Interest-rates-and-addtional-fees-have-been-added-to-accounts-ripoff-New-Yor-238728. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Citbank

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?