- Report: #238728
Report - Rebuttal - Arbitrate
Complaint Review: Citbank
CitbankNew York New York Nationwide U.S.A.
Citbank Lower Interest rates and addtional fees have been added to accounts ripoff New York City New York
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When I called and read the origninal agreement to them from the citibank website, I was told that my applications were done separately and in order to qualify, all needed to be done on a single application. I told them that I applied for both on the phone at the same time and gave them the name of the supervisor, Lionell, who accepted the application. The Citibank representative, told me it was not done correctly and wanted to know where Lionell worked? She sarcastically said she never heard of him and he could work in New York, Georgia, Atlanta, or India. She said I was misinformed and their was nothing she could do.
Citibank advertises great rates and incentives for their accounts but then does not honor them and blames the customer.
St Paul, Minnesota
This report was posted on Ripoff Report on 03/10/2007 06:49 AM and is a permanent record located here: http://www.ripoffreport.com/r/Citbank/nationwide/Citbank-Lower-Interest-rates-and-addtional-fees-have-been-added-to-accounts-ripoff-New-Yor-238728. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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