I had a account with citibank about 3 years ago because i did not return the agreement terms paper, my account was closed by them i continued to make the payments until about the time that the world had the antrax problems.
My bill was due on the 9th of that month and they received it the 10th my interest was taken from 12.99 to a default rate of 24.99 i tried in vain to get it taken back wrote and was told after 6 months they would change the interest, to my surprise the interest did change only for new purchases which i would never see because the card was closed.
At the beginning of November i sent a check for 2434.00 i took out a home equity loan i owed them 2434.13 i also sent a check for .13 cents my bill total at that time was 2434.13 and this is what i sent to my surprise again my payment (because i mailed it posted late) i got a 15 late charge 2cent finance and a 50.51 finance charge from my understand after i spoke to a Manager i was told i should have called them to get the exact amount which the exact amount that was showing on my bill was 2434.13 so i ending up cursing at her and she hung up on me.
I guess because they know that they are ripping people off i paid online every month had no problem with the bill, as soon as a mailed payment go out (oh we got it late) these companies are so wrong to do this to consumers.
I have chosen to contact the Federal trade commission and if i have to get a lawyer because i am not paying the 50.51 finance charge. Anyone and everyone that reads this stay clear of citibank, they are evil and money hungry there is no worthy credit card companies out here anymore!
abington, Rhode Island