- Report: #301981
Report - Rebuttal - Arbitrate
Complaint Review: Citi Residential / Ameriquest
Citi Residential / AmeriquestP.O. Box 11000 Santa Ana, California U.S.A.
Citi Residential / Ameriquest, Ameriquest not only did not give me cash, but also cancelled my 20 yrs of Allstate Insurance without my permission. Santa Ana California
Ameriquest packed up and closed down 3 offices overnight in San Antonio the day after I signed and no one was answering questions. Well that was almost two yrs ago and the title company still has not "decided" on how to handle this.
Also, Ameriquest sent Allstate, my home owners insurance for more than 20yrs, a letter stating I would no longer be using them and to cancel my policy! I found out about it from a "sorry to see you go" letter stating when my policy had been cancelled, full coverage too! Now from what I understand the only four wall coverage I got from Ameriquest did not get passed on when Citi bought my note and now they are charging me double for four wall or should I say no coverage since it is only good if the house falls down forget a new roof or septic problems...not covered.
Also, tried to pay Citi online, couldn't, they had no place on their website it refers you automatically to an old Ameriquest site. They just really want to forclose on everyone they make it so hard to pay on time or automatically and keep adding a new unsubstantiated fee for this or that every other month. I don't know what to do next.
This report was posted on Ripoff Report on 01/21/2008 07:45 AM and is a permanent record located here: http://www.ripoffreport.com/r/Citi-Residential-Ameriquest/Santa-Ana-California-92711-1000/Citi-Residential-Ameriquest-Ameriquest-not-only-did-not-give-me-cash-but-also-cancelle-301981. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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