- Report: #222737
Report - Rebuttal - Arbitrate
Complaint Review: CitiFinancial Auto
CitiFinancial Auto1111 Northpoint Dr Coppell, Texas U.S.A.
CitiFinancial Auto Ultimate Fraud, Harrassement and Dishonest Company I've ever dealt with Coppell Texas
*Consumer Comment: send them a letter.
*Consumer Comment: I know what you are going through
*Consumer Suggestion: The soultion is simple...
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We have had nothing but horror since purchasing our car only a few months ago! First, they lost our second payment that was sent by money order. Our bank confirmed for us, after a lot of investigation, that Citifinancial had cashed the money order. We never got the credit for it. Secondly, Citifinancial started saying we didn't have car insurance and that they were going to charge us $110.00 a week for insurance. I faxed, our insurance agent faxed and then finally our insurance agent called to verify that we had insurance...their response? It will take 6 weeks to remove the charges from the account.
Because of this insurance fraud, they are now saying our payment is late, we have calls coming to our home every 1/2 hour of the day and they wouldn't take our payment because they said the insurance hadn't been cleared up.
They also started calling us after we'd gone to bed, called my husband's mother and father who are in their mid-eighties and also are calling our places of work.
If anyone can help us with this, please HELP! We just can't take this harrasement, threats, keeping us awake all night long with their computer calls!
Lake City, South Dakota
This report was posted on Ripoff Report on 11/28/2006 06:58 PM and is a permanent record located here: http://www.ripoffreport.com/r/CitiFinancial-Auto/Coppell-Texas-75019/CitiFinancial-Auto-Ultimate-Fraud-Harrassement-and-Dishonest-Company-Ive-ever-dealt-with-222737. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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