- Report: #423624
Report - Rebuttal - Arbitrate
Complaint Review: CitiFinancial Retail Services
CitiFinancial Retail Serviceswww.citifinancialretailservices.com Rocklin, California U.S.A.
CitiFinancial Retail Services Bad Business Practices Rocklin California
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
I purchased a Bed through Sleep Train Mattress Center, back in May 2008
They extended me 36month Free Financing... what a crock of sh*t.
First off... They Began calling me in regards to a late payment/No payments, even though my Bank had been receiving CLEARED CHECKS, CASHED from my account, with CitiFinancial Retail Services, and MY ACCOUNT number on them.
Second problem Ive had with these goons... once I cleared it up with them that I had actually been paying them, they began sending the bill to me AFTER THE DUE DATE in Aug and September, and eventually just not sending the bill at all (November 08 through January 09).
Now I send the checks in my own personal envelope, with the minimum payment, since they cant get their act together to develop a web address to receive Payments ONLINE I receive phone calls any where from 2-9 times a day... everyday from these goons... when i pick up, it is an automated service. "Please stay on the line for an important message from CitiFinancial" - at which point the phone call ends. I have received calls as early as 5:30AM and as late as 11:20PM
I am sorry... I feel these goons should be taken out of business... I know they are a subsidiary of Citi... and as such they should be shutdown for bad business practices. I work for a different Citi company and I understand that it is NOT Citi, it is the CitiFinancial Retail Services company that should be put out of our misery. I have submitted complaints to the customer service line several times and have not gotten a satisfactory response as of yet. I think they are sweeping me under the carpet, I know there are others in my position... I have one bit of advice, PLEASE DO NOT DEAL BUSINESS WITH THESE GOONS.
This report was posted on Ripoff Report on 02/12/2009 10:19 PM and is a permanent record located here: http://www.ripoffreport.com/r/CitiFinancial-Retail-Services/Rocklin-California/CitiFinancial-Retail-Services-Bad-Business-Practices-Rocklin-California-423624. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.