- Report: #862950
Report - Rebuttal - Arbitrate
Complaint Review: CitiMortgage
CitiMortgagep.o.box 6243 Sioux Falls, South Dakota United States of America
CitiMortgage FALSE CREDIT REPORTING Sioux Falls, South Dakota
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over the phone. That was November 2010. CitiMortgage then turned around in Dec 2010 and made the EXACT same mistake!!! I called again and discussed with them about their error. Citi then tried to tell me I could NOT change the account because my Ex wifes name was on mortgage. I respectfully explained the situation and that I was merely changing the account info and NOT trying to take her name off anything. Anyone with a brain could figure this out.
CitiMortgage could NOT! From Jan 2011 to Aug 2011 I had to manually pay the payment online to ensure it was done correctly and was never late again. I have the credit report to prove I was not late before OR AFTER their complete
incompetence. CitiMortgage then reported me to the credit bureaus and told me they would remove the FALSE information. They drug it out till August till I was no longer a customer after paying the balance off. Now not being a customer
they could care less about the report they FALSELY reported!! I am willing to provide proof of payment history! CUSTOMERS BEWARE
This report was posted on Ripoff Report on 04/02/2012 08:46 PM and is a permanent record located here: http://www.ripoffreport.com/r/CitiMortgage/Sioux-Falls-South-Dakota-57117/CitiMortgage-FALSE-CREDIT-REPORTING-Sioux-Falls-South-Dakota-862950. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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