• Report: #516057

Complaint Review: Citibank FSB N.A. - Citigroup

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  • Submitted: Wed, October 28, 2009
  • Updated: Wed, April 18, 2012

  • Reported By: JCHECKLER — San Jose California USA
Citibank FSB N.A. - Citigroup
153 E. 53rd Street New York, New York United States of America

Citibank FSB N.A. - Citigroup - Citibank - Citi - is a SCAM and uses illegal business practices, has the worst customer service possible. New York, New York

*Consumer Comment: *****VIOLATION ALERT: Make sure to stay at this site and type in- HOME LOANS VIOLATION, and...

*Consumer Comment: ***NATIONWIDE BANK ALERT: Make sure to......

*Consumer Comment: 'MR REUBEN POEM'....

*Consumer Comment: URGENT ALERT for ALL AMERICANS!! Citigroup has a $300 BILLION GUARANTEE.....

*Consumer Comment: Isn't ROBERT RUBIN an executive at Citibank? I believe he was in the documentary , which can be 'Googled', entitled- THE WARNING: FRONTLINE PBS, isn't that....

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The biggest New York City based banks are IMO the worst banks in all the United States (probably on earth). Specifically Citibank and J.P. Morgan Chase, - I have medium size accounts with both banks (in excess of $75,000 and $50,000 respectively). I will be closing both accounts ASAP. Several years ago when I was still working, I was the victim of identity theft because of Citibanks insecure, inadequate, so-called security policies which required an ATM/Debit card (or Citi credit card with a PIN) to use online banking. Then to enter your pin number online to setup an online account. Hackers had hacked into their network (or my computer) somehow and got my name, address, and pin number. They then called Citi customer service and said they were me, and they had lost their debit/atm card, changed my address and had a new one mailed to their address. I have never used an ATM/debit card and I did not want a Citibank card (of any kind), especially with their high interest rates. The only reason I even had it issued is because I was compelled to, -if I wanted to use their online banking. The criminals involved went into Citibank branches in the Southern CA area (I live in the Bay Area) and using the ATM/Debit card as identification with no drivers license, (by swiping the card at the teller and then entering the pin number) -withdrew almost $14,000 from my account before Citibanks own "safety dept." turned off access to the account for suspicious activity. When I discovered the money was missing (I was also contacted by the Citibank "safety" dept.) and filed a request for re-imbursement as fraud; They almost outright accused me of taking the money myself, and then trying to commit fraud by filing the re-imbursement request. Under Federal law (and their own policies), the account was insured by the FDIC and required that the customer be reimbursed within 30 days. It took about two months for them to complete their investigation and reimburse me, all the while causing me an enormous amount of work, phone calls, letters, stress and subsequent health problems. I should have closed my account then, but instead I forgave them because of the apologetic corporate response I got once I contacted Citibank executives and the Federal government. Big mistake. Since then (2001), I have had had one problem after another which I will not elaborate on at this time. Citibank customer service (and their outsourcing) is among the worst (of any company) I have ever had to deal with. My CHASE bank experiences are another story (and equally abysmal). These banks in particular were in the very same business practices as the rest the Wall Street cronies and had to be bailed out by the taxpayers, only to be "gifted" other financial institutions (that were not bailed out because they were not to big to fail) for pennies on the dollar such as Washington Mutual, (best bank I ever had) by CHASE N.A. -The plain truth here is; big banks get bigger and become even more bureaucratic, care less for the customer, and more about profits. Close your accounts and/or do not open any new ones. I never even had accounts with either of these banks until they took over the banks I had originally opened accounts with (who I liked) and completely changed those banks for the worse. Please heed my warning, -it's in your best interest to use small banks or credit unions instead.

This report was posted on Ripoff Report on 10/28/2009 06:30 AM and is a permanent record located here: http://www.ripoffreport.com/r/Citibank-FSB-NA-Citigroup/New-York-New-York-10022-4611/Citibank-FSB-NA-Citigroup-Citibank-Citi-is-a-SCAM-and-uses-illegal-business-prac-516057. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

*****VIOLATION ALERT: Make sure to stay at this site and type in- HOME LOANS VIOLATION, and...

AUTHOR: Karl - (USA)

read that Ripoff Report for important information if you have a mortgage in the USA.

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#2 Consumer Comment

***NATIONWIDE BANK ALERT: Make sure to......

AUTHOR: Karl - (USA)

'Google' this- FULL SHOW: HOW BIG BANKS ARE REWRITING THE RULES OF OUR ECONOMY, and watch that video on the web. The former CEO of Citibank appears in that video.

Thank You

***NATIONWIDE MORTGAGE ALERT: Feel free to type in 481508 at this site and read St. Clair's Ripoff Report for valuable information if you have a mortgage in the USA.
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#3 Consumer Comment

'MR REUBEN POEM'....

AUTHOR: Karl - (U.S.A.)

can be 'Googled', correct? If you 'Google' this- MR REUBEN POEM, you can find it on the web, right? It appears with 'PEACE PRIZE POEM' & 'STEAK DINNER POEM'.

Anyone can 'Google' this- PEACE PRIZE POEM RIP OFF, and find it on the web. Or you can just go to the 'BANK OF AMERICA' page of this site and you'll be able to find all the poems, right?

>>>>>>>>>>>>>>>>>>>MORTGAGE ALERT<<<<<<<<<<<<<<<<<<<<<<<

*Make sure to go to the MERRILL LYNCH page of this site and read all of St. Clair's Ripoff Reports if you have a MORTGAGE! 
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#4 Consumer Comment

URGENT ALERT for ALL AMERICANS!! Citigroup has a $300 BILLION GUARANTEE.....

AUTHOR: Karl - (U.S.A.)

backed up by the TAXPAYERS of this country, according to Elizabeth Warren, who is the Harvard Economist that is in charge of over-seeing the 'BAIL-OUT' money that many of the banks like CITIGROUP received.

Simply 'Google' this- ELIZABETH WARREN ON THE ECONOMY NOW ON PBS, and watch that 24 minute interview. here's a quote from that interview-

"The country we knew will be gone." - Elizabeth Warren, at about 21 minutes into that interview.

WELCOME TO AMERICA- IN FRAUD 'THEY' TRUST

'THEY' (definition)- the executives at the large publicly held banks in America, & the executives (most of them) at every publicly held company in America.


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#5 Consumer Comment

Isn't ROBERT RUBIN an executive at Citibank? I believe he was in the documentary , which can be 'Googled', entitled- THE WARNING: FRONTLINE PBS, isn't that....

AUTHOR: Karl - (U.S.A.)

correct? I'm going to 'Google' this- THE WARNING: FRONTLINE PBS, and watch it on the web again to see if that's the same Robert Rubin, okay?

Robert Rubin, Larry Summers, & Alan Greenspan.

*Anyone can 'Google' this- YOUTUBE THE THREE STOOGES THEME SONG, and watch it on the web, right?

POWER TO THE PEOPLE
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