• Report: #905855

Complaint Review: Citibank Sears

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Mon, July 02, 2012
  • Updated: Wed, January 16, 2013

  • Reported By: Annoyed — Virginia United States of America
Citibank Sears
Internet United States of America

Citibank Sears Fees Charged After Paying and Closing Account Internet

*Consumer Comment: Rights

*Consumer Comment: Citi/Sears-MasterCard agreement SGM-0811.

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

Had a long-standing Sears Credit Card, closed the account, did a loan consolidation through my Credit Union. Called for a pay-off amount (good through a certain date, two weeks out). Credit Union mailed check in that amount the next day. Received a bill about a month later with a $29 late fee and a minimum interest charge on a $0 balance. Called, they said the CU check arrived one day after the pay-off amount expired, so the late fee was valid. Told them it's highly unlikely it'd take two weeks to receive, had them check the postmark, which was the day my CU said they mailed it, about two weeks prior to deadline. They said to put it in writing, so I did. Mailed that right away. Received a response in the mail several weeks later, and all it said was "We find the charges valid." Then I received a bill for over $60, which included a late fee FOR the late fee! These people are crooks--do NOT let them get you into their system, you'll never get out! Sears and KMart are great companies that will end up going under because of these predatory practices at Citibank. All perfectly legal I'm sure, and all perfectly underhanded. Shame on all involved. Boycotting both stores until they dump Citibank and find a company that is more in line with the values and fairness that I believe the stores still have. Wake up, retailers!

This report was posted on Ripoff Report on 07/02/2012 03:51 PM and is a permanent record located here: http://www.ripoffreport.com/r/Citibank-Sears/internet/Citibank-Sears-Fees-Charged-After-Paying-and-Closing-Account-Internet-905855. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Citibank Sears

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
REBUTTALS & REPLIES:
0Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

Rights

AUTHOR: yourrights - (United States of America)

Know your ripoff rights.  The government now has a powerful agency to stop bad banking practices.  You can file a complaint at http://www.consumerfinance.gov/complaint/
Respond to this report!
What's this?

#2 Consumer Comment

Citi/Sears-MasterCard agreement SGM-0811.

AUTHOR: Hockeymom97 - (United States of America)


STATES: Favorable or Convenient to Citi/Sears-MasterCard Agreement

We lose are rights under this agreement.

It not with Citi it is with account means the relationship established between you and us by this Agreement.

This is not right.
Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.



Ripoff Report Legal Directory