- Report: #380612
Report - Rebuttal - Arbitrate
Complaint Review: Citicards, citi cards
Citicards, citi cards14000 Citi Cards Way Jacksonville, Florida U.S.A.
Citicards, citi cards rude to their employees and customers Jacksonville Florida
*UPDATE Employee: It really isn't like that
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The employees are not allowed to do this but feel so pressured to make goal to keep their job ,some do this. Alot of customers do not even look at their statements to see that they may have ben enrolled in something months ago. It seems to take citi about 3 months or so to cancell the product a customers requests for. I worked for citi for almost 2 years had a baby in my home and requested and applied for a different shift 11 times in 7 months I could no longer work a 10 hour shift overnite,
i was tired from coming home to a baby and trying to find sleep before my shift started, citi did not care or allow me to switch shifts, i was forced to quit and citi denied me unenployement!! Now as far as the customers citi now states a customer can't get their apr lowered unless they make on time payments for 12 consecutive mths instead of 6 mths now. Citi doesn't send out the statements to a lot of customers then they charge all these late fees and put the customers though talking to all these foreiners which they comp about.
orange park, Florida
This report was posted on Ripoff Report on 10/12/2008 04:55 PM and is a permanent record located here: http://www.ripoffreport.com/r/Citicards-citi-cards/Jacksonville-Florida-32073/Citicards-citi-cards-rude-to-their-employees-and-customers-Jacksonville-Florida-380612. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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