- Report: #477738
Report - Rebuttal - Arbitrate
Complaint Review: Citifinancial Retail Services
Citifinancial Retail Serviceswww.citifinancialretailservices.com Mesa, Arizona U.S.A.
Citifinancial Retail Services Late fee scam Mesa Arizona
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Now it has been 3 months, I am divorced now. Niether me or my ex-wife have recieved any statements and I cant get Citi to answer me on the current account info because its in my ex's name. They told me I could get statements emailed to me when they got their online system up in may, its now august and Citi is basically wanting a thousand dollars from me but wont give me a paper statement or an electronic one, or even let me access the info over the phone. They told me I could make a phone payment every month but it will cost 15.00 a payment to process?!? If they want their money so bad they need to make an effort to work with people and make themselves accessable online.
This report was posted on Ripoff Report on 08/08/2009 04:59 PM and is a permanent record located here: http://www.ripoffreport.com/r/Citifinancial-Retail-Services/Mesa-Arizona-85210/Citifinancial-Retail-Services-Late-fee-scam-Mesa-Arizona-477738. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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