- Report: #512279
Report - Rebuttal - Arbitrate
Complaint Review: Citifinancial Retail Services
Citifinancial Retail ServicesPO Box 22060, Tempe, Arizona United States of America
Citifinancial Retail Services Charged interest on entire amount beause last payment was received 2 days late Tempe, Arizona
*Consumer Comment: What Does Any Of This Have To Do With You Making A Late Payment?
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In August, 2008, I purchased a temperpedic bed from Brookstone, Santa Barbara. At the time of purchase I put $500 on my credit card and financed the remaining balance of $2268.10. I mailed the last payment on August 25, 2009, which turns out to have been the due date. Yesterday I was floored when I received a bill in the amount of $373.94, which turns out to be the interest and other charges on the total amount of the loan because they received my check two days late.
Today I spoke with 4 different individuals, all of whom told me the party line of there is nothing we can do. I had to fax a letter explaining the circumstances to the Resolution Department - they will not take phone calls.
In the letter I explained that I had fractured my shoulder in 4 places on June 28, was in a sling for 8 weeks and in awful pain. In fact, I am still taking pain pills and undergoing physical therapy. After several more treatments my insurance will not cover physical therapy, so I will have to pay out of pocket. Further, I am on a fixed income and because I lost $600 of income since April, I clearly do not have the ability to pay almost $400.
This report was posted on Ripoff Report on 10/20/2009 03:04 PM and is a permanent record located here: http://www.ripoffreport.com/r/Citifinancial-Retail-Services/Tempe-Arizona-85285-2060/Citifinancial-Retail-Services-Charged-interest-on-entire-amount-beause-last-payment-was-r-512279. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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