• Report: #465602

Complaint Review: Citifinancial Retail Services

  • Submitted: Sat, June 27, 2009
  • Updated: Sat, June 27, 2009

  • Reported By:seminole Florida
Citifinancial Retail Services
P.O Box 22060 Tempe, Arizona U.S.A.

Citifinancial Retail Services Holds payments until they are late so they can assess late fees Tempe Arizona

*Consumer Suggestion: They Do Have a Scam Going...

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

Aside from calling me on the phone from 7:00a.m. until 9 p.m. twelve times everyday including Sunday, this company stopped sending me bills for three months until my 90 days same as cash offer expired. I had only received one bill from them before they stopped sending it and with many other bills to pay, I never noticed one was missing. As soon as I did I called them to confirm they still had my address ( they did). Then they sent me two bills that came on the same day, which included three months of late fees. Then my interest rate became 29.9%.

So I made three payments including late fees plus an extra hundred to catch up. Sent it on the 8th of the month, and it is the 27th of the month now. They claim they "never received " my payment. The same day I sent the check to Citifinancial Retail Svs, i sent three other checks out and everyone of them has cleared the bank a long time ago. Now I feel like I will have to send the payments certified mail, Return Receipt Requested in order to prove they got it.

I see some other people are having this same problem. They must have some kind of scam going.

Alex
seminole, Florida
U.S.A.

This report was posted on Ripoff Report on 06/27/2009 03:21 PM and is a permanent record located here: http://www.ripoffreport.com/r/Citifinancial-Retail-Services/Tempe-Arizona-85285-2060/Citifinancial-Retail-Services-Holds-payments-until-they-are-late-so-they-can-assess-late-f-465602. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Citifinancial Retail Services

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Suggestion

They Do Have a Scam Going...

AUTHOR: Noir - (U.S.A.)

...and they rely on people like you to keep it going.

If they are calling you then you have been late at least once. The TOS you agreed to when you received the loan was likely convoluted and hard to understand, but these terms were stated in it. Companies like this rely on giving loans to people like you who do not bother to examine what they are agreeing to.

The interest rate was also there probably buried somewhere in the fine print, but it was there. These companies are very smart and operate just shy of crossing the law in unfair business practices.

If your loan is backed by a credit card (i.e. it was a cash advance against a credit card issues by Citi) you may see some relief in 2010 when new credit card legislation will go into effect. But that is a big IF....until then your best bet is to either try to obtain financing that will let you pay off this loan in full or to pay your bill well in advance using a method that provides a tracking number.
Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
X