- Report: #545219
Report - Rebuttal - Arbitrate
Complaint Review: Citimortgage Inc.
Citimortgage Inc.PO Box 7706 Springfield, Ohio United States of America
Citimortgage Inc. Citi, citimortgage.com, Citimortgage, Citicorp, Citicorp Mortgage Adds Windstorm Insurance ,$8758/yr To Monthly Statement Springfield, Ohio
*Consumer Comment: Texas Windstorm Insurance Association
*General Comment: windstorm insurance in texas
*Consumer Comment: QUESTION
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Insurance companies in coastal counties of Texas (eg Brazoria, TX) no longer offer windstorm protection but one can still purchase home owners insurance, windstorm and flood insurance as seperate entities.
We purchased our home owners insurance, as mandated by Citimortgage (Citi, Citicorp Mortgage), but elected not to get the windstorm or flood insurance. We were told by Citimortgage that we had to purchase Texas Windstorm insurance. However, because of our failed to acknowlege this request, CitiMortgage sent us a bill for $8758.12 -- and requested payment within 10 days.
No where in our policy does it specifically indicate that one must purchase 'windstorm insurance'. We have requested the following information from Citimortgage:
1. Proof of purchase of windstorm protection (company name/policy number/dates/premiums/agent)
2. State specific insurance information (state license numbers, etc)
3. Accurate account for justification of biling
To date, Citimortage has failed to provide these essentail elements of their claim to have purchased windstorm insurance. Failure to provide this information implies: misapplication of insurance premiums, unauthorized insurance purchase, inflated billing and breaches of good faith and fair dealing
This report was posted on Ripoff Report on 12/25/2009 01:48 PM and is a permanent record located here: http://www.ripoffreport.com/r/Citimortgage-Inc/Springfield-Ohio-45501/Citimortgage-Inc-Citi-citimortgagecom-Citimortgage-Citicorp-Citicorp-Mortgage-Adds-W-545219. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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