- Report: #470709
Report - Rebuttal - Arbitrate
Complaint Review: Citizens Bank
Citizens Bankcitizensbankonline.com Boston, Massachusetts U.S.A.
RBS Citizens, NA And Citizens Bank Of Pennsylvania Citizens Bank charges excessive overdraft fees, and then charges more overdraft fees because they took your money in the first place!!! Boston Massachusetts
* : It's very easy too...
* : Take Responsibility
And so on, and so on, etc. etc. I tried to tell them what this means for someone who doesn't make a lot of money - because I'm charged such an excessive fee ($2 or so, I could understand) - it turns into a snowballing effect - Because you took $39, and I can't cover my next bill, you'll take ANOTHER $39. I told them that this would be THEIR fault eventually.
Their advice: Don't pay your bills!! LOL Sure, buddy, now THAT is a great idea.
They know darn well that a check goes in every Thursday morning and has for years, and I believe, as the "USA Today" article last week said, that they are deliberately taking out your money to pay the bills, charging the excessive fees, and THEN putting in the deposits.
And, this is happening mostly to people who have lower incomes, and you never get a chance to catch up! They make it impossible. One time, they took $350 in one week!! That is just ridiculous. THAT is way beyond excessive. We have to start fighting these fees - I know that most of the banks are like this.
This report was posted on Ripoff Report on 07/17/2009 08:53 AM and is a permanent record located here: http://www.ripoffreport.com/r/Citizens-Bank/Boston-Massachusetts/RBS-Citizens-NA-And-Citizens-Bank-Of-Pennsylvania-Citizens-Bank-charges-excessive-overdra-470709. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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