- Report: #834669
Report - Rebuttal - Arbitrate
Complaint Review: City Grid
City Grid8833 W. Sunset Boulevard West Hollywood, California United States of America
City Grid City Grid Media, City Search business internet marketing scam, business web-site listing scam West Hollywood California
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As it turned out, they charged for consumers to just look at my listing. Interestingly the number of people who actually viewd my listing was always the max number that they could bill me for. After getting my second bill ($419.00) and receiving ZERO leads through their site I decided to call in. I got a lot of apoligies and was told if I was to just stick with them a little longer I will get results, but they did not want to promise anything spacific. They also told me that someone actually called from their add but when I asked them to produce the record there was none.
I was told that hundreds (Over 700) of people viewed my listing but no one actually responded. After checking my Google Analytics I can see that we have 78% responce rate with our web-site, that means that roughly 8 out of 10 people call in our respond to our ads from our web-site. I would appear that they can only produce a 0% ROI to their site listing.
For the small business that has to watch their marketing dollars this is a waste. I was conned into believing that I would be charged for results but in fact was charged for people just looking at a listing that I had no control over. After contacting City Grid they defended their position by saying they got a lot of people to look, but that is not what I was lead to believe I was paying for.
This is a Rip off and I want to warn other small business owners not to fall for their missleading promises. You can list your business on a number of free listing site and get a better responce than they could provide. When I did a general Google search for my services in my local area City Grid's listing did not appear on the 1st ten pages of my search (I stoped looking after ten). Well, so much for them giving me higher visability on the internet (another empty promise they made).
This report was posted on Ripoff Report on 02/06/2012 11:52 AM and is a permanent record located here: http://www.ripoffreport.com/r/City-Grid/West-Hollywood-California-90069/City-Grid-City-Grid-Media-City-Search-business-internet-marketing-scam-business-web-site-834669. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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