- Report: #1052437
Report - Rebuttal - Arbitrate
Complaint Review: City Mattress
City Mattress3451 NW Treasure Coast Dr Jensen Beach, Florida USA
City Mattress Sold me a premium priced mattress and adjustable base for 1,000 more than a competitor Jensen Beach Florida
*UPDATE Employee: Simply-Not True
*Consumer Comment: Now you know
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I recently purchased a King Serta memory foam bed with an adjustable frame from City Mattress. The bed itself is great, but a couple days ago I learned that the bed was sold to me close to 2,500 over the suggested retail price. I was informed by a sales rep at City Mattress that all of the memory foam beds have prices set by the manufaturer and any discounts are given by the store itself, but a friend of mine recently bought an identical set to mine from a competitor here in Jensen Beach, but paid 2,500 less. When I called and asked my salesman about it, he said there are big sales going on right now for memorial day weekend. I replied that I understand that, but a 2,500 difference seems very extreme to me so I did a little further investigating.
The maufacturers suggested price on my set with the adjustable base was 5399.00. I was sold the set for 7899.00!! I understand that there are memorial day sales going on and that mattress gets marked down, but a 2,500 difference does not seem right. I also tried to take City Mattress up on the so called price match they offer, but I was told again by my salesman that price matches are not valid for am item on sale.
The whole transaction just left a very bad taste in my mouth from what I truly thought was a reputable company. I will never do business with City Mattress again!
This report was posted on Ripoff Report on 05/20/2013 03:08 PM and is a permanent record located here: http://www.ripoffreport.com/r/City-Mattress/Jensen-Beach-Florida-34957/City-Mattress-Sold-me-a-premium-priced-mattress-and-adjustable-base-for-1000-more-than-1052437. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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