• Report: #923931

Complaint Review: CityGrid Media

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  • Submitted: Tue, August 07, 2012
  • Updated: Tue, August 07, 2012

  • Reported By: KVNY — Van Nuys California United States of America
CityGrid Media
8833 W. Sunset Blvd West Hollywood, California United States of America

CityGrid Media CITY SEARCH Deceptive Marketing SCAM West Hollywood, California

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First of all they were calling an emailing me several times per week at my office. one of their emails reads as follows:

"Keep in midn in order to take advantage of the free video offer we need to set a minimum cap of $600. Again, this is month to month, no contract so we will be rotating you pretty aggressively throughout our network in order to make sure you see these result minimum. Its all performance based so you only pay for the connection received. In otherwords, Were in it to WIN IT with you!!

In the end, we will only be driving clients to your page that are looking for you! Best of all, its all performance based so were going to do everything possible in order to get you the results we promise you and you dont pay us one penny until weve gotten you those results. Its month to month and billable at the end of each month so were determined to help you win!!

Feel free to call me before Thursday!

Byron Field

Account Manager

P: 310.360.4768    F: 213.351.7063

All this was fluff and we ended up paying $600 per month and did not get one single phone call and we also did the video shoot which they keep all rights to if you stop advertising with them. If you do not pay a mimimum of $600 per month then the video is removed.

Here's an email from them about the video:

Your video is on your listing. Keep in mind when your daily budget is depleted your video will come down so you are not charge for any connections for enhanced content. This is set up to help protect your budget for consistent exposure on the CityGrid Network.

Sincerely, 

M. Shawn Puckett

Team Lead, Campaign Optimization 

P: 310-360-4410

E: michael.puckett@citygridmedia.com

Basically they billed us each month and no one visited our website or called us. They did not perform at all and they do not want to refund us any of the amounts. This is a true scam. Please save your money and put it towards improving your website - becasue CityGrid Media will not send you any customers. Period. The video is not free. Don't be fooled.


This report was posted on Ripoff Report on 08/07/2012 05:38 PM and is a permanent record located here: http://www.ripoffreport.com/r/CityGrid-Media/West-Hollywood-California-90069/CityGrid-Media-CITY-SEARCH-Deceptive-Marketing-SCAM-West-Hollywood-California-923931. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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