- Report: #973477
Report - Rebuttal - Arbitrate
Complaint Review: Citygrid Media
Citygrid Media8833 W. Sunset Boulevard West Hollywood, California United States of America
Citygrid Media Citygrid Complete Scam & Rip Off West Hollywood, California
*UPDATE Employee: CityGrid- Credit request
I gave Veronica my creditcard number and then I was sent an email saying that I would have to wait for my panel because they were having technical issues. This was the first red flag for me. I waited a few days, to see if the issue was resolved. I called and also emailed. Nothing. No answer.
After checking the internet to see what was listed on my company on search engines, I was surprised to see that all my information was listed wrong with Citygrid. They listed my company with the wrong phone number and address. I couldnt believe what I was seeing. By this time, all I wanted to do was cancel my account. So I finally get ahold of Veronica only to be told that she will have to ask her boss if I can cancel early. It hasnt even been a week. I wasnt sent a panel or even a welcome letter. I havent used their services and now they dont know if I can cancel.
She finally wrote me back saying I that my account had been approved for cancellation and that I would not be billed. This email was sent to me on November 1, 2012.
Now its November and I have received two emails stating that I am delinquent in my account and that I owe Citygrid $190.00. That they have tried to charge my creditcard several times and it has failed.
I feel like I have been lied to and now Im they are trying to scam me. I have proof of all the emails sent. This company is a complete rip off.
This report was posted on Ripoff Report on 11/25/2012 04:24 PM and is a permanent record located here: http://www.ripoffreport.com/r/Citygrid-Media/West-Hollywood-California-90069/Citygrid-Media-Citygrid-Complete-Scam-Rip-Off-West-Hollywood-California-973477. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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