- Report: #470155
Report - Rebuttal - Arbitrate
Complaint Review: Claesson Edwards Audio
Claesson Edwards Audiowww.claessonedwards.com Internet U.S.A.
Claesson Edwards Audio Horrible Customer Service and Tech Support Internet
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I don't know if I'm just unlucky, but I called Claesson Edwards Audio customer service with the intention of trying to figure out why, just only after installing there software, my computer had crashed. I am told this software is directly related to the problem. My computer experiance is limited. I expressed this to the company only to find no help. No tech support. Instead, only to find what sounded like a underpayed angry young fella.
My experience was the worst I've ever received. During the course of the morning, I was emailed this company numerous times. When I explained my situation and what I was hoping to find a resolution. No such luck. I was told told very rudely and abruptly; The software has no faults, your computer was simply an old computer, coincidence prevails in this matter.
When I finally asked for the email of a manager, they flatly refused.
This company appears to only sell a product, with no knowlegde of its implications on computers in general. No physical address, no phone number, and plenty of attitude.
This report was posted on Ripoff Report on 07/15/2009 06:12 PM and is a permanent record located here: http://www.ripoffreport.com/r/Claesson-Edwards-Audio/internet/Claesson-Edwards-Audio-Horrible-Customer-Service-and-Tech-Support-Internet-470155. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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