- Report: #775007
Report - Rebuttal - Arbitrate
Complaint Review: Claire's
Claire'sMalls Lancaster, Pennsylvania United States of America
Claire's Would not allow refund or exchange WITH receipt Lancaster, Pennsylvania
I showed her pics of me at the wedding wearing different jewelry and how are we customers to know what "fancy" is considering I got plastic bead bracelets and a generic bead like neckless. She told me "ole well nothing I can do". I demanded a manager and she called her and all I was offered was a store credit after the manager and cashier said "we never do this for anyone and had MAJOR attitude". Why when I used my debit card and all the plastic little tags were intact with no flaws and I had the receipt.
I ended up getting my daughter some hair thing and I had to show my debit card with the last 4 numbers matching the receipt card numbers... plus 2 forms of id even though I had the receipt.
I will NEVER buy a thing in Claires again because they can claim ANY jewerly is "fancy" and your out of your money! I dont care what it says on the back of the receipt, how are we to know what is considered "fancy" when I spent almost $30.00 on generic plain jewelry!!
BEWARE when you buy from there!!!!
This report was posted on Ripoff Report on 09/09/2011 08:39 PM and is a permanent record located here: http://www.ripoffreport.com/r/Claires/Lancaster-Pennsylvania-/Claires-Would-not-allow-refund-or-exchange-WITH-receipt-Lancaster-Pennsylvania-775007. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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