I took my 1974 Chevrolet Monte Carlo to Classic Chassis to have it painted, engine work, exhaust, Heating/AC installation and other restoration items done. Brian Clark assured me that though it was known for Mustang Restoration that his shop and workers were more than able/capbale to restore my Chevy. I notified him that I was deploying for 15 months and would like to have the vehicle completely restored upon my redeployment. He told me the work would take about 6 months max. The car was dropped off November 2007, and Brian informed me that he would start after Thanksgiving Break. I set up an automatic payment through Bill Pay to Classic Chassis each month after paying $3500 deposit. Over the course of my deployment Brian led me to believe my car was being worked on via email. Upon return for R&R (July 2008) I stopped by Classic Chassis unnanounced to find out that my car was sitting untouched!! At this time, Brian had received approximately $10,000 from me. I discussed my displeasure but had to go back to Iraq a few days later.
Upon redeployment in November 2008, I called Brian about my car, informing him that I would stop by the shop at which time he informed me the shop was closing for the holidays and his crew had a car show to attend and would not be available until after the New Year 2009. Due to the fact, I had surgery and recovery I did not make it to the shop until May 2009, in which I was scheduled to pick up the vehicle. Upon arrival the car I immediately noticed the car was in the same condition as it was when I dropped it off. Upset, I told Brian I wanted a full refund and that I would be back the very next morning with a trailer to tow the car. I went back the next morning to find the entire interior of the car removed! This was clearly to keep me from being able to move the vehicle!!! I video taped the incident and immediately asked to speak to Brian who was conveniently unavailable. I left the shop very upset and told Dave (asst manager) to contact Brian and have him call me asap. I called Brian's personal cell to no success. After waiting at the shop for nearly 2 hours Brian never arrived nor returned my phone call until days later. During this time they began working on the vehicle. I went back several times to pick up the vehicle during the time Brian assured me the vehicle would be ready...in short it was never complete. Finally, September 2009, I again told Brian I wanted my car and a refund for any incomplete work.
Approximately 30 OCT 2009, I picked up my vehicle and asked for our agreed warranty paperwork for the work he completed. It was never given to me. He told me to call if I had any problems and they would fix any problems. I called Brian several times to fix several things I found. The first thing was my exhaust on one side of the car was rubbing my tire. After getting the run around I end of paying Meneke Muffler on Yadkin Road to repair the exhaust. I took the vehicle back o/a FEB 2010 for an inoperable Heating/AC in which they unprofessionally rigged the wiring and put a switch under the dash to turn the unit on/off. I also took the vehicle for a gas leak off the carburetor. Though I only put approximately 300 miles on the car since I picked it up, the newly installed engine began knocking OCT 2010, I called Brian he informed me that he was going out of town but he would call me to take a look at the car. I called over 10 times for him to check my engine and in short, I haven't been able to get in touch with Brian nor to get my engine examined nor fixed per the warranty agreement. I just re-purchased a new 350 short block engine and had it installed 15 April 2011, in which the mechanic pointed out a plethora of issues with Brian/Classic Chassis work. There are parts missing from the classic installed engine and several other mechanical issues that I paid for but not completed. To date, Brian has not complied with the agreement, warranty nor called back. I've since had to pay additional money to fix my car...to include a new engine! The list goes on and on in regards to the unprofessional, unethical work of Brian Clark and his business, The classic chassis. I initally thought the issues of me getting my car restored after paying thousands of dollars was attributed to me being deployed and a female but to find out he has done so many folks wrong is very concerning. Please don't hesitate to contact me for a class action law suit!