• Report: #345592

Complaint Review: Classiccloseouts.com

  • Submitted: Sun, June 29, 2008
  • Updated: Sat, July 05, 2008

  • Reported By:Milwaukee Wisconsin
Classiccloseouts.com
classiccloseouts.com New York, New York U.S.A.

Classiccloseouts.com Unauthorized charges to bank card. New York New York

*Author of original report: Update to the Update on Classic Closeouts Fraud

*Author of original report: Update to the Update

*Author of original report: Update: Trust-E Works To Get Your Money Back From Classic Closeouts classiccloseouts.com

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I made a purchase from Classiccloseouts.com in September of 2007 for about 37 bucks. On June 27 they charged my card 69.99 without my authorization. I tried calling numerous times and got no answer. After an internet search, I see that this is happening to a lot of people, and no one is hearing back from them. I have disputed the charge with my bank and requested a new card. I have also filed a complaint with the NY BBB and IC3.

I notice another person on here said that they do not usually save credit card numbers on sites they don't know well, and neither do I. I was surprised to see that my card number was saved, because I'm usually very careful about that. I deleted the number from my account, although that card has now been canceled.

I would have initially chalked it up to some sort of computer error, but my internet search shows that it has been going on for about a week, and there are at least four different amounts that people are being charged - 29.99, 49.99, 69.99, and 79.99. Clearly some sort of fraud is going on.

Hopefully my bank helps me out, because I sure can use that 70 bucks right now.

M
Milwaukee, Wisconsin
U.S.A.

This report was posted on Ripoff Report on 06/29/2008 02:01 PM and is a permanent record located here: http://www.ripoffreport.com/r/Classiccloseoutscom/New-York-New-York/Classiccloseoutscom-Unauthorized-charges-to-bank-card-New-York-New-York-345592. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 Author of original report

Update to the Update on Classic Closeouts Fraud

AUTHOR: M - (U.S.A.)

Although filing a complaint through Trust-e worked for me and others, people are now reporting at slickdeals dot net that Trust-e says their complaints are ineligible for resolution through their Watchdog program. Not sure why, it doesn't make sense. I cannot believe they are STILL placing these unauthorized charges on people's cards. It's been over two weeks - why can't they be stopped? It seems many people have filed complaints with the NY BBB, the NY Attorney General, the FTC, IC3, and Trust-e, so why hasn't anybody stopped them? Is there anyone else we can report them to? Good grief.
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#2 Author of original report

Update to the Update

AUTHOR: M - (U.S.A.)

Although filing a complaint through Trust-e worked for me and others, people are now reporting at slickdeals dot net that Trust-e says their complaints are ineligible for resolution through their Watchdog program. Not sure why, it doesn't make sense. I cannot believe they are STILL placing these unauthorized charges on people's cards. It's been over two weeks - why can't they be stopped? It seems many people have filed complaints with the NY BBB, the NY Attorney General, the FTC, IC3, and Trust-e, so why hasn't anybody stopped them? Is there anyone else we can report them to? Good grief.
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#3 Author of original report

Update: Trust-E Works To Get Your Money Back From Classic Closeouts classiccloseouts.com

AUTHOR: M - (U.S.A.)

I, and many others, followed the link to Trust-E and received a response right away. This morning (7/3) I have my money back. This seems to be the way to go, since the company doesn't respond. Good Luck!
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