- Report: #684007
Report - Rebuttal - Arbitrate
Complaint Review: Classmates.com
Classmates.comInternet United States of America
Classmates.com Auto-renewal membership scam, Internet
Classmates.com automatically renewed my membership without my knowledge. Their promotional rate for a Gold membership was $9.99. However, in December they charged my Visa $39.00 for the renewal without any notice.
I emailed them and called their customer service representative to ask for a refund and was given the standard company response--blah, blah, blah-- that the account default setting is for "automatic" renewal.
I never was given any kind of written membership confirmation or courtesy reminder of the renewal. In fact, the site appears to have little traffic and seems to produce a lot of spam: "So-and-so is looking for you..."
The blogosphere is filled with many consumer complaints about Classmates.com and news of class action lawsuits. Please spread the word to help stop this scam.
This report was posted on Ripoff Report on 01/18/2011 12:14 PM and is a permanent record located here: http://www.ripoffreport.com/r/Classmatescom/internet/Classmatescom-Auto-renewal-membership-scam-Internet-684007. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.