• Report: #443510

Complaint Review: Clayton / Vanderbilt Mortgage

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  • Submitted: Tue, April 14, 2009
  • Updated: Sun, May 03, 2009

  • Reported By:Stockbridge Georgia
Clayton / Vanderbilt Mortgage
500 Alcoa Trail Maryville, Tennessee U.S.A.

Clayton / Vanderbilt Mortgage Worst Mortgage Company to Deal With! Maryville Tennessee

*Consumer Suggestion: HOPE

*Consumer Suggestion: HOPE

*Consumer Suggestion: HOPE

*Consumer Suggestion: HOPE

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My original mortgage was bought by Clayton/Vanderbilt. I have had my mortgage since 1998 and for 9 years paid my loan "On Time". Through a divorce, loss of a job, and then the economic turn down in the construction industry I found myself getting behind on my mortgage.

I have the moral aptitude to make good on my debts and stayed in CONSTANT contact with Vanderbilt even BEFORE I became late on the mortgage. I tried everything I could from putting my house on the market for over a year, trying to re-finance (but couldn't because of starting a business), to working something out with Vanderbilt in regards to a loan modification. They have absolutely REFUSED to do anything even though they have over 9 years of a good credit history with me. They have harassed, threatened and called me up to 7-8 times a DAY! I have always called them back, never ignoring them and tried to work with them to no avail.

The tactics that they use have made me go through 4-5 account representatives in less than a year because I refuse to be treated like I've never paid a bill on time in my life. I was even told that I needed to make my house a priority. I have two children that depend on me and my house and vehicle (to be able to work) are my ONLY priorities through this difficult time.

I have now contacted the HOPE Now program to try to get some help and have even contacted my US Senator about the abuses and shady way that this company does business. The National interest rate average is 5%. Most people that I know with a mortgage through Vanderbilt have a much higher rate than that, so there is room to move. I would advise anyone who is having a similar problem, conrtact the HOPE now program through HUD. If this does not change anythingg for me, I will be contacting my US Senator again for assistance.

D. ****
Stockbridge, Georgia
U.S.A.

This report was posted on Ripoff Report on 04/14/2009 02:46 PM and is a permanent record located here: http://www.ripoffreport.com/r/Clayton-Vanderbilt-Mortgage/Maryville-Tennessee-37804/Clayton-Vanderbilt-Mortgage-Worst-Mortgage-Company-to-Deal-With-Maryville-Tennessee-443510. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 4Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Suggestion

HOPE

AUTHOR: Briana Riche - (U.S.A.)

I just want you to help you understand Hope (and modification co) all they can do is contact the mortgage co and try to negotiate a deal for you the same as you can do for yourself, but they are under no obligation to change anything on your loan. You signed a contract for a certain period of time and a certain amount, but now you want to change it, If you want a better rate then refi (im sure you cant and this is why you are doing this). So why should they if no one else will do this for you. It does not matter what the rates are (mobile home rates are higher than regular mortgage homes).
I wish you good luck on your home but they follow the federal regulation for loans and probably will not change nothing on your loan.
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#2 Consumer Suggestion

HOPE

AUTHOR: Briana Riche - (U.S.A.)

I just want you to help you understand Hope (and modification co) all they can do is contact the mortgage co and try to negotiate a deal for you the same as you can do for yourself, but they are under no obligation to change anything on your loan. You signed a contract for a certain period of time and a certain amount, but now you want to change it, If you want a better rate then refi (im sure you cant and this is why you are doing this). So why should they if no one else will do this for you. It does not matter what the rates are (mobile home rates are higher than regular mortgage homes).
I wish you good luck on your home but they follow the federal regulation for loans and probably will not change nothing on your loan.
Respond to this report!
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#3 Consumer Suggestion

HOPE

AUTHOR: Briana Riche - (U.S.A.)

I just want you to help you understand Hope (and modification co) all they can do is contact the mortgage co and try to negotiate a deal for you the same as you can do for yourself, but they are under no obligation to change anything on your loan. You signed a contract for a certain period of time and a certain amount, but now you want to change it, If you want a better rate then refi (im sure you cant and this is why you are doing this). So why should they if no one else will do this for you. It does not matter what the rates are (mobile home rates are higher than regular mortgage homes).
I wish you good luck on your home but they follow the federal regulation for loans and probably will not change nothing on your loan.
Respond to this report!
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#4 Consumer Suggestion

HOPE

AUTHOR: Briana Riche - (U.S.A.)

I just want you to help you understand Hope (and modification co) all they can do is contact the mortgage co and try to negotiate a deal for you the same as you can do for yourself, but they are under no obligation to change anything on your loan. You signed a contract for a certain period of time and a certain amount, but now you want to change it, If you want a better rate then refi (im sure you cant and this is why you are doing this). So why should they if no one else will do this for you. It does not matter what the rates are (mobile home rates are higher than regular mortgage homes).
I wish you good luck on your home but they follow the federal regulation for loans and probably will not change nothing on your loan.
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