ED Magedson – Founder
Clean whites - Dazzle smileInternet United States of America
I ordered (online) a teeth whitening product that offered a free trial with only a charge of $1.99 for shipping. This was my first time to order something of this nature online;I never suspected a scam. The $1.99 was never charged to my account; however, I just checked my bank account tonight and found a total of 10 charges to my credit card as well as two international transfer fee ...NONE of these charges were authorized; only the $1.99 S&H fee. Not only was the "Clean White" charge on my bill, but also charges to Body Pure, Pristine Health, Vibrant Beauty, and Ulti Fresh Well; the total charges to my account from these fradulent companies total around $900. These charges first appeared on my account on 12/3/09 and it is only 12/16/09 today. I just happened to be reviewing my bank account online to budget for Christmas gifts ...so you can only imagine how SHOCKED I was to see I had a negative balance due to these fradulent and unauthorized charges!
I called the Vibrant Beauty Customer Service number (866-823-7411) and spoke with Jerrell who said I had agreed to these charges online. I told him, NO I had not. He told me by agreeing to the shipping charge, I also agreed to have products automatically shipped (whenever they choose, apparently) at charges ranging anywhere from $48.92 to $87.62. And since I agreed to pay the $1.99 S&H fee, my bank statement shows it as "Pre-Auth" charge, my bank is saying they can't do anything about it!! Anyone in their right mind would know that agreeing to a $1.99 shipping fee is NOT agreeing to have their account debited for $100's of dollars and not receive anything to boot! Between December 3 through Dec 15, my account has been billed for a total of 10 charges (plus int'l transfer fee) totaling $807.33. Even if it were a ligitimate charge; no one could use this much tooth whitener in 12 days ....plus I do NOT have the product.
I don't know what to do; I feel SO violated and stupid for being so trusting. I don't understand how a company can do this sort of thing for such a long time and law enforcement has done nothing about it. It IS illegal. Why are they continuing to operate in the US? After reviewing my bank statement, I started investigating these companies on line (wish I had done this before I ordered), and there are 1000,s of complaints about these fradulent companies (and sharing your info) and still they continue to bilk $1000,'s of dollars out of unsuspecting consumers like me that are trusting of a ligitimate sounding ad.
Is there anything that can be done?? Please Help!!
Gayle: Rowlett, TexasEDitor's Suggestions on how to get your money back!
This report was posted on Ripoff Report on 12/16/2009 07:52 PM and is a permanent record located here: http://www.ripoffreport.com/r/Clean-whites-Dazzle-smile/internet/Clean-whites-Dazzle-smile-Vibrant-Beauty-Cleanwhites-Pristine-Health-Body-Pure-Ulti-540903. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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