- Report: #945507
Report - Rebuttal - Arbitrate
Complaint Review: Cleaning Authority
Cleaning Authority4738 Southland Avenue Alexandria, Virginia United States of America
Cleaning Authority MaidPro Bait and switch Alexandria, Virginia
*REBUTTAL Owner of company: Please contact the corporate office
I contacted Cleaning Authority and this other company Maple Maids I never heard of showed up then tried to make me sound like I was crazy when I told them I had no clue who they were. They responded "well we have your credit card information", and I said I never gave it to you! I called the number they called me back with when I disputed the overcharges for services not performed, and when I called back AFTER HOURS, it was no longer "Maple Maids" but the CLEANING AUTHORITY! I knew I wasn't crazy and without my knowledge or consent the Cleaning Authority gave out my personal credit card information to a company I did not contract with!!
Its blatant "bait and switch" and if you value your personal information do not use the CLEANING AUTHORITY BASED IN ALEXANDRIA, VA!
This report was posted on Ripoff Report on 09/23/2012 04:53 PM and is a permanent record located here: http://www.ripoffreport.com/r/Cleaning-Authority/Alexandria-Virginia-/Cleaning-Authority-MaidPro-Bait-and-switch-Alexandria-Virginia-945507. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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