- Report: #65646
Report - Rebuttal - Arbitrate
Complaint Review: Clear Credit
Clear Creditclearcredit.com Aliso Veijo, California U.S.A.
Clear Credit NOTICE*** HOW TO CANCEL ClearCredit.com membership (MUST BE DONE W/IN 5 DAYS!)*** NOTICE*** Aliso Veijo California
*UPDATE Employee: Response to Donna of Ft. Worth Texas question on Clear Credit companies
*Consumer Comment: Response to REBUTTAL from Donna-Ft Worth, TX
*Consumer Comment: Clear Credit
YOU CANNOT CANCEL BY E-MAIL, (unless you copy and paste THIS FORM (below) and send it to them at: service@ClearCredit.com within 5 days) or phone messages. I've tried and been screwed.
If you don't cancel, your membership is for 6 MONTHS, and AUTOMATICALLY RENEWS FOR ANOTHER SIX MONTHS If you don't cancel within 5 days of THAT renewing. They're tricky potlickers, but they have it all spelled out in their terms and conditions, which they count on no one reading.
(To see for yourself, go to clearcredit.com, click the 'signup' tab, fill out a phony signup form, and on 'STEP 2' of the signup form, read the fine print at the bottom, click on 'right to cancel' and read away.
It's almost IMPOSSIBLE to find when you're thinking about cancelling, that's how they get ya!)
I've actually had to cancel my debit card I used to get a membership, fill out this form AGAIN and mail a copy to them AND my bank, because they claim it never reached them, and didn't cancel me via my 5 emails, or voice messages, all the while they were charging me 79.50 every week for 3 weeks (apparently ALL 10 items on my report NEEDED to be cleaned up by cearcredit each week @ $7.95 a pop). My bank refunded my $238.50, and in turn had to track THEM down to get THEM to pay.
Thanks, and I hope I've helped!
The following is from clear credit's website:
*** *** *** **** **** **** ***** ****
You have the right to cancel your contract with any credit repair organization for any reason within five (5) days from the date you signed the contract. If the written notice of cancellation is mailed, it must be postmarked not later then five (5) days from the date you signed the contract. To cancel your contract within this time frame send a request to ClearCredit Incorporated, 65 Enterprise, Aliso Viejo, Ca 92656, Attn: Member Support.
To make it easy for you to cancel, please print this agreement or this page, and complete the information below. You can highlight this form, paste it to an email, fill it out, and send it to us in an email to service@ClearCredit.com. You can also print this agreement on your printer, fill out the information on the form below, and fax it to ClearCredit at (213) 330-0220.
"Notice of Cancellation"
"You may cancel this contract, without any penalty or obligation, within five days from the date the contract is signed.
"If you cancel, any payment made by you under this contract must be returned within 15 days following receipt by the seller of your cancellation notice."
To cancel this contract, mail or deliver a signed and dated copy of this cancellation notice, or any other written notice, to ClearCredit Incorporated at 65 Enterprise, Aliso Viejo, California 92656, Attention: Member Support, not later than midnight on the fifth day following the date you sign this contract (including accepting this contract by an electronic signature).
"I hereby cancel this transaction."
Member Full Name: ______________________________
Member Username: ______________________________
Member Password: ______________________________
ClearCredit does not guarantee a success rate. Our methods are based upon procedures that have been found to have a high success rate. The length of time necessary to complete Credit Restoration and Management Program varies from member to member. The typical amount of time necessary to complete the Credit Restoration and Management Program is six (6) months. The term of this agreement is six months, and shall terminate after such time. You may, at your sole discretion, renew your membership after six months for an additional six months. For your convenience, all memberships will be automatically renewed for an additional six months upon expiration, unless you notify us that you desire not to renew your membership. Any such renewal will be deemed a new purchase of a membership under the terms of this Agreement, and you will then have the same cancellation and refund rights described herein that apply to any new member.
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This report was posted on Ripoff Report on 08/12/2003 04:18 PM and is a permanent record located here: http://www.ripoffreport.com/r/Clear-Credit/Aliso-Veijo-California-92656/Clear-Credit-NOTICE-HOW-TO-CANCEL-ClearCreditcom-membership-MUST-BE-DONE-WIN-5-DAYS-65646. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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