- Report: #437182
Report - Rebuttal - Arbitrate
Complaint Review: Clear Financial Solutions - Clear Breeze
Clear Financial Solutions - Clear Breeze3208 E, Colonial Drive, Suite 157 Orlando, Florida U.S.A.
Clear Financial Solutions - Clear Breeze Deceptive Trade Practices/ false claims to lower credit card interest rate Orlando Florida
*UPDATE EX-employee responds: The Truth
*UPDATE EX-employee responds: clear financial
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Then My March statement came and the charge for $995 was sure there, but no lowered interest, and certainly no credit of $2,619.00. In the mail they sent me a packett with a photocopied brochure, where they wanted more credit card info from me on other credit cards. I became skeptical so I called the company to ask for a refund.
I called and got a lady named Christine Cooper, and she refused to give me a refund. She said that because I did not fill out and return the packett of information I was not holding up my end of the bargain and they could not proceed with my "case". I told her that I only agreed to the one card and that since they had my info already I did not need to send them anything more. She said that she knew that I had another credit card and she wanted that info before she proceeded. When I told her that the other card was not in my name, but that I had a card issued to me by the card holder she said, okay I will let you talk to a credit advisor.
This is where is gets funny, if being scammed can ever be funny. The Guy named "Ricky" told me that he was going to find me a 0% deal. Then he said, I am trying to get you an offer with Citi Bank for a 0% interest card, I said, "wait, I don't want to change cards, and isn't their a tranfer fee?" He said "yes, but only 3% of the balance." I said, "yeah but my balance, including your charge, is 7k and 3% of 7k is a lot." Then I said, "Ricky, I could have done this myself, I didn't need your service to help me transfer balances and certainly not for $995!" He rudely said, "if you could have done it before you would have!" I responded, "no because I don't want to pay the 3%!" Then he said that he could get me 9.5% but that was it. I said that I was promised at least 5.6%. He then said he would talk to billing about a refund of my $995.
He didn't call back, so I called back and spoke to a guy named "Mo" and I asked what the status of my account was, he said that Ricky had put a request into billing to give me a refund, but that their "merchant account" went out of business so that they couldn't issue me a refund. Mo said that I had to call my bank and ask for a credit reversal- WEIRD! I did and Chase Visa was really helpful and is attempting to dispute and reverse the charges. I am waiting to see if this is successful.
I have reported this to the FTC and Florida consumer protection agency/Florida attorney general and Better Business
****I wish that I had seen MAS from Washington's posting before I met Clear Solutions.
Also, I did some research, and think that Parrish Mateo is the CEO- can anyone confirm this? Funny thing is that I hear he started a organization called :The Never Lose Hope Foundation - something related to the missing/deceased girl Caylee Anthony.
I am going to file a law suit if I do not get my refund and need to know the people to sue.
Washington, District of Columbia
This report was posted on Ripoff Report on 03/24/2009 01:26 PM and is a permanent record located here: http://www.ripoffreport.com/r/Clear-Financial-Solutions-Clear-Breeze/Orlando-Florida-32803/Clear-Financial-Solutions-Clear-Breeze-Deceptive-Trade-Practices-false-claims-to-lower-437182. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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